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Ratings and Reviews 0 Ratings
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What is Nexis Social Analytics?
Nexis® Social Analytics, powered by Talkwalker, offers a powerful social intelligence platform that empowers organizations to base their decisions on valuable social data. Take your social media performance to unprecedented levels. Protect your brand's image, evaluate your reach, and boost your visibility with an advanced social listening tool crafted to uncover, interpret, and derive the most vital insights. Envision a diverse array of voices communicating at once; although social media may not generate an overwhelming noise, it is crucial to navigate through a considerable volume of conversation to pinpoint the dialogues that significantly influence your brand. Amplify the advantages of social listening with in-depth analysis and reporting that includes data visualizations like virality mapping, hashtag tracking, and share of voice, which bring the insights to life. In the ever-evolving social media ecosystem, the definition of "celebrity" has transformed, showcasing the shifting nature of marketing and influence. Adapting to these trends is vital for brands aiming to succeed in a fiercely competitive market, ensuring they remain relevant and responsive to audience needs. This adaptability not only fosters growth but also builds lasting relationships with consumers who expect authenticity and engagement.
What is Konnect Insights?
Harness the power of Konnect’s Listening tool to engage with a myriad of discussions across various online platforms and social media, allowing you to uncover valuable insights regarding customer sentiments about your brand, competitive dynamics, industry movements, and the success of your marketing campaigns. By keeping a close watch on all pertinent dialogues that influence your business on the web and social channels, you can effectively connect with your audience through their preferred mediums. Implement advanced automated workflows and CRM systems to route conversations to the right teams, thereby enhancing response efficiency and enabling a thorough evaluation of your efforts. Konnect Insights Social CRM further enriches customer experience with its visually engaging dashboards and business intelligence tools that illuminate your online reputation and social media standing. You'll gain in-depth visibility into your share of voice, sentiment assessments, media type classifications, and metrics from various social platforms for both your brand and your competitors, alongside comprehensive reports detailing response times and other essential performance metrics. By utilizing these insights, you can fine-tune your strategic approaches, foster deeper customer relationships, and ultimately propel your organization toward superior results. Additionally, this data-driven methodology empowers you to stay ahead in a rapidly evolving market landscape, ensuring that your brand remains responsive and relevant.
Integrations Supported
Accurint Virtual Crime Center
Availity
CaseMap
Clarify Health
Integrations Supported
5X
Aircall
App Store
Axis LMS
Facebook Ads
Gmail
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$29 per user per month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
LexisNexis
Date Founded
1970
Company Location
United States
Company Website
www.lexisnexis.com
Company Facts
Organization Name
Konnect Insights
Date Founded
2014
Company Location
India
Company Website
konnectinsights.com
Categories and Features
Social Media Analytics Tools
Not specified
Social Media Monitoring
Not specified
Categories and Features
Customer Experience
Not specified
NPS
Not specified
Social CRM
Not specified
Social Listening
Not specified
Social Media Analytics Tools
Not specified
Social Media Management
Not specified
Social Media Monitoring
Not specified
Survey
Not specified