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What is NextGen FSM?

The OverIT NextGen Platform is a comprehensive software solution for field service management (FSM) designed to digitize and improve essential operations across industries that manage linear assets, including utilities, energy, telecommunications, oil and gas, and transportation systems. This platform integrates various modules that cover aspects such as field service management, collaboration in the field, and geographic information system capabilities, which effectively connect back-office planning with real-world execution in a cohesive system. It features advanced scheduling and intelligent dispatching driven by machine learning optimization, along with mobile workforce management that supports offline functionality. Moreover, the platform includes a powerful GIS that grants real-time access to geospatial information, enabling better decision-making and maintenance of operational assets through predictive analytics and IoT-driven workflows. By tackling inefficiencies in field operations and boosting first-time fix rates, the OverIT NextGen Platform not only enhances operational processes but also equips organizations to improve their efficiency and adaptability in response to changes. This holistic approach facilitates a seamless integration of technology into daily operations, ultimately transforming the way organizations manage their field services.

What is ServiceMax FieldFX?

ServiceMax FieldFX provides a comprehensive field service management solution specifically designed for companies in the energy sector. It effectively bridges the gap between field staff and office teams, enhancing job management capabilities for both connected and disconnected scenarios. Key features include centralized job oversight, ticketing systems, scheduling, invoicing, and enterprise asset management (EAM). By ensuring real-time data synchronization after connectivity is restored, FieldFX helps to reduce operational errors and increase revenue potential. Furthermore, the platform includes advanced tools like FieldFX DataGuide and CPQ, which are essential for optimizing complex field operations, elevating service quality, and driving profitability. With its forward-thinking design, FieldFX proves to be an essential asset for energy service organizations aiming to improve their operational efficiency. This solution not only streamlines processes but also empowers teams to deliver superior service.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$135 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OverIT

Date Founded

2000

Company Location

Italy

Company Website

www.overit.ai/platform/

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/servicemax/fieldfx

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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