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What is Nextech?

Nextech offers a comprehensive platform for revenue cycle management, encompassing payment processing, claims management, and patient access. Designed specifically for specialty providers, Nextech's technology solutions align with the distinct workflow requirements of these practices. By utilizing a unified platform, healthcare practices can enhance efficiency across clinical, administrative, and financial operations. As the foremost provider of electronic medical records (EMR/EHR) and revenue management software, Nextech supports over 9,000 clients and employs around 50,000 staff members. Additionally, Nextech empowers physicians with advanced healthcare technology while emphasizing the importance of specialty practices' success. Their approach includes providing tailored consultative guidance and implementing customized solutions to effectively address the unique workflows of individual providers, ensuring a more streamlined operation overall.

What is Hello Patient?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

Media

Media

Integrations Supported

CDG Elements
CardConnect
Concord Cloud Fax
Demandforce
Luma Health
MD Clarity
Pulse
Red Spot Interactive
Relatient
RevMaxx AI
SmartCallz
Solutionreach
Stripe
Zocdoc

Integrations Supported

AdvancedMD
EPIC Agent CRM
Freshdesk
athenaOne
eClinicalWorks

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Usage based (per conversation). Charged per minute and conversation (for text and web chat)

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Nextech Systems

Date Founded

1997

Company Location

United States

Company Website

www.nextech.com

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Categories and Features

Clinic Management

Not specified

Dermatology

Not specified

e-Prescribing

Not specified

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Ophthalmology

Not specified

Patient Engagement

Not specified

Patient Management

Not specified

Plastic Surgery

Not specified

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
For Healthcare
ICD-10 Compliance
Medical Billing
Patient Portal
Payment Processing

Telemedicine

Not specified

Categories and Features

AI Receptionists

Not specified

AI Voice Agents

Not specified

Dental

Appointment Management
Appointment Reminders
Patient Billing
Patient Records Management

Dermatology

HIPAA Compliant
Scheduling

Healthcare AI

Not specified

Optometry

Appointment Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Personal Health Record
Progress Tracking

Patient Intake

Not specified

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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