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What is Nexthink?

Oversee and enhance the Digital Employee Experience. By focusing on this area, IT can significantly boost the capacity of technology to engage, empower, and bring joy to employees in their work environment. The next step is vital, especially when IT faces pressure to ensure seamless operations. Gather all the real-time insights necessary to avert potential disruptions. Utilize a cloud-native platform dedicated to managing the digital employee experience. Nexthink Experience assists in pinpointing and addressing issues, automating responses, and perpetually refining the employee experience, ultimately fostering a more productive workplace. This holistic approach ensures that employee satisfaction remains a top priority in the evolving digital landscape.

What is Exoprise CloudReady?

Active or synthetic transaction monitoring (STM) replicates the actions of real users engaging with cloud services and infrastructure, including platforms like Office 365. User experience monitoring is conducted around the clock, ensuring constant oversight. The system does not require complex scripting, streamlining the process significantly. App performance can be observed through various methods, including Web UI, client interactions, and API transactions. Comprehensive performance data regarding the entire network path is provided for better correlation and identification of outages. Our solution is straightforward to implement and easy to manage over time. CloudReady works seamlessly with any version of Windows OS and is adaptable to various workloads. We thoroughly monitor all components of Office 365, such as Exchange Online, SharePoint Online, and Skype for Business, offering more than just basic ping checks. Extensive testing is conducted on both infrastructure and applications, incorporating cross-server timing assessments. Additionally, we perform detailed upload and download tests, as well as monitoring and evaluating message queues to ensure optimal performance. This comprehensive approach guarantees that any potential issues are swiftly identified and addressed.

Media

Media

Integrations Supported

ServiceNow
HCL BigFix AEX
HCL MyXalytics
HCL MyXalytics FinOps
Juriba Enterprise
Splunk Enterprise

Integrations Supported

ServiceNow
Dell APEX AIOps
PagerDuty
Slack

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$2/month/user
Synthetics costs $100 per sensor credit, Browser RUM costs $2 per month per user, and complete EUEM or DEM starts at $4 per month per desktop device). Volume and bundle discounts are available for all feature sets and can be discussed further with the sales team.
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nexthink

Date Founded

2004

Company Location

Switzerland

Company Website

www.nexthink.com

Company Facts

Organization Name

Exoprise

Date Founded

2010

Company Location

United States

Company Website

www.exoprise.com

Categories and Features

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Monitoring

Not specified

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