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What is Nexthink?

Oversee and enhance the Digital Employee Experience. By focusing on this area, IT can significantly boost the capacity of technology to engage, empower, and bring joy to employees in their work environment. The next step is vital, especially when IT faces pressure to ensure seamless operations. Gather all the real-time insights necessary to avert potential disruptions. Utilize a cloud-native platform dedicated to managing the digital employee experience. Nexthink Experience assists in pinpointing and addressing issues, automating responses, and perpetually refining the employee experience, ultimately fostering a more productive workplace. This holistic approach ensures that employee satisfaction remains a top priority in the evolving digital landscape.

What is Martello Vantage DX?

Managing performance for Microsoft Teams and Microsoft Office 365 requires a thorough understanding of user experiences and collaboration between IT departments and service providers, who often operate with varying tools and objectives. IT teams frequently face challenges when it comes to pinpointing and addressing issues related to voice quality and application performance. Conventional monitoring tools and feedback from users often fall short of providing a comprehensive view of the overall user experience. Martello Vantage DXâ„¢ offers IT teams an extensive end-to-end perspective on the user experience within Microsoft 365. This solution enables rapid detection and resolution of problems, preventing any adverse effects on user satisfaction. It also empowers teams to identify, alert, and forecast potential user experience challenges. By categorizing and prioritizing both IT and third-party issues that impact Microsoft Teams and Office 365, organizations can significantly enhance productivity and efficiency across their business operations. Ultimately, leveraging these insights ensures that Microsoft services operate at peak performance.

Media

Media

Integrations Supported

ServiceNow
HCL BigFix AEX
HCL MyXalytics
HCL MyXalytics FinOps
Juriba Enterprise
Splunk Enterprise

Integrations Supported

ServiceNow
Amazon Web Services (AWS)
Cisco CX Cloud
Google Cloud Platform
Microsoft 365
Microsoft Azure
Microsoft OneDrive
Microsoft SharePoint
Nagios Core
Paessler Building Monitor
ServiceTeam ITSM
SolarWinds AppOptics
Splunk Cloud Platform
TOPdesk

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
On-Prem

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Nexthink

Date Founded

2004

Company Location

Switzerland

Company Website

www.nexthink.com

Company Facts

Organization Name

Martello

Date Founded

2009

Company Location

Ontario - Canada, Texas - USA, New York, USA, Genève - Switzerland, Paris - France, Nice - France

Company Website

martellotech.com/products/

Categories and Features

Categories and Features

Cloud Monitoring

Not specified

MSP

Not specified

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
SLA Monitoring
Uptime Monitoring

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