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What is NiCE Active 365 Management Pack?

Monitoring and Visualizing Microsoft 365 Performance The deployment of Microsoft 365 can involve numerous intricate components, including Teams, SharePoint, and Exchange, and while failures are rare, they cannot be entirely dismissed. Due to the interconnected nature of M365 elements, tracking the entire deployment can be quite challenging; for instance, while your Microsoft 365 Service Health Dashboard in the Admin Center may show no reported problems, users might still submit tickets indicating issues with logging into SharePoint. This complexity is alleviated by the NiCE Active 365 Management Pack, which effectively identifies and highlights performance issues linked to specific users, groups, or mailboxes. With advanced monitoring capabilities for both infrastructure and applications, organizations can enhance user experience, expedite troubleshooting processes, prevent outages, and ultimately ensure a smoother overall operation. By leveraging such tools, IT teams can proactively address potential issues before they escalate, fostering a more reliable and efficient Microsoft 365 environment.

What is CardioLog Analytics?

CardioLog Analytics offers accurate and impactful insights into platforms like SharePoint, Microsoft Office 365, Microsoft Teams, and Yammer, with a focus on areas such as structure, classification, content, and user information. This tool allows you to employ strong metrics to understand your end users' needs and enhance your return on investment, all while maximizing the value that users gain from the portal. By utilizing detailed metrics that uncover engagement levels, you can gain a clearer perspective and take proactive actions to improve user interactions with the portal. Transform your SharePoint portal experience to a higher level, promoting effective corporate communication and stimulating user dialogues. Develop a thorough comprehension of user activities, including their preferences for liking, sharing, rating, and following content. Gather crucial data that sheds light on your SharePoint portal’s performance, allowing you to track and assess every phase of the process, from the initial migration to the ongoing user experience. By capitalizing on these dynamic tools, you can ensure that your SharePoint environment not only satisfies user demands but also fosters a culture of continuous enhancement and adaptability. This commitment to improvement will ultimately lead to a more engaged and productive user community.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Microsoft Teams
Microsoft Entra ID
Microsoft OneDrive
Microsoft System Center Operations Manager (SCOM)

Integrations Supported

Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Microsoft Teams
Microsoft Entra ID
Microsoft OneDrive
Microsoft System Center Operations Manager (SCOM)

API Availability

Has API

API Availability

Has API

Pricing Information

on request
Free Trial Offered?
Free Version

Pricing Information

$599 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NiCE IT Management Solutions GmbH

Date Founded

1991

Company Location

Germany

Company Website

www.nice.de/microsoft365/

Company Facts

Organization Name

CardioLog Analytics

Date Founded

2005

Company Location

United States

Company Website

www.intlock.com/products/sharepoint-office365-analytics/saas/

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

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