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What is NiCE Active 365 Management Pack?

Monitoring and Visualizing Microsoft 365 Performance The deployment of Microsoft 365 can involve numerous intricate components, including Teams, SharePoint, and Exchange, and while failures are rare, they cannot be entirely dismissed. Due to the interconnected nature of M365 elements, tracking the entire deployment can be quite challenging; for instance, while your Microsoft 365 Service Health Dashboard in the Admin Center may show no reported problems, users might still submit tickets indicating issues with logging into SharePoint. This complexity is alleviated by the NiCE Active 365 Management Pack, which effectively identifies and highlights performance issues linked to specific users, groups, or mailboxes. With advanced monitoring capabilities for both infrastructure and applications, organizations can enhance user experience, expedite troubleshooting processes, prevent outages, and ultimately ensure a smoother overall operation. By leveraging such tools, IT teams can proactively address potential issues before they escalate, fostering a more reliable and efficient Microsoft 365 environment.

What is Datto SaaS Defense?

Datto SaaS Defense equips Managed Service Providers (MSPs) with the tools necessary to proactively combat a wide range of cyber threats, such as malware, business email compromise (BEC), and phishing attacks that target platforms like Microsoft Exchange, OneDrive, SharePoint, and Teams. By implementing a data-independent security measure for Microsoft 365, MSPs can effectively protect their clients from ransomware, malware, and phishing threats while also addressing BEC issues head-on. This sophisticated threat protection solution is crafted to detect zero-day threats at their inception, ensuring that defensive actions are taken promptly rather than after a significant delay. With Datto SaaS Defense, the data of clients using Microsoft 365 across services like OneDrive, SharePoint, and Teams remains secure at all times. Furthermore, this comprehensive security tool not only helps MSPs attract new clients but also facilitates market growth without necessitating additional staff or extensive security training investments. In contrast to traditional email security systems that depend on historical data from past cyber incidents, potentially leaving vulnerabilities to emerging threats, Datto SaaS Defense stands out by prioritizing proactive detection and swift response. Consequently, it builds a robust defense mechanism that continuously adapts to the changing landscape of cybersecurity risks, enhancing overall resilience in an increasingly complex digital environment. This adaptability ensures that businesses are better prepared to face future challenges head-on.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Microsoft Teams
Autotask PSA
Datto Unified Backup
Microsoft Entra ID
Microsoft OneDrive
Microsoft System Center Operations Manager (SCOM)
WorkMarket
Workspace 365
Zapier
Zix Secure Cloud
Zomentum

Integrations Supported

Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Microsoft Teams
Autotask PSA
Datto Unified Backup
Microsoft Entra ID
Microsoft OneDrive
Microsoft System Center Operations Manager (SCOM)
WorkMarket
Workspace 365
Zapier
Zix Secure Cloud
Zomentum

API Availability

Has API

API Availability

Has API

Pricing Information

on request
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NiCE IT Management Solutions GmbH

Date Founded

1991

Company Location

Germany

Company Website

www.nice.de/microsoft365/

Company Facts

Organization Name

Datto, a Kaseya company

Date Founded

2007

Company Location

United States

Company Website

www.datto.com/products/saas-protection/advanced-threat-protection/

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

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