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What is NiCE Active 365 Management Pack?

Monitoring and Visualizing Microsoft 365 Performance The deployment of Microsoft 365 can involve numerous intricate components, including Teams, SharePoint, and Exchange, and while failures are rare, they cannot be entirely dismissed. Due to the interconnected nature of M365 elements, tracking the entire deployment can be quite challenging; for instance, while your Microsoft 365 Service Health Dashboard in the Admin Center may show no reported problems, users might still submit tickets indicating issues with logging into SharePoint. This complexity is alleviated by the NiCE Active 365 Management Pack, which effectively identifies and highlights performance issues linked to specific users, groups, or mailboxes. With advanced monitoring capabilities for both infrastructure and applications, organizations can enhance user experience, expedite troubleshooting processes, prevent outages, and ultimately ensure a smoother overall operation. By leveraging such tools, IT teams can proactively address potential issues before they escalate, fostering a more reliable and efficient Microsoft 365 environment.

What is ELOenterprise?

ELOenterprise combines all vital features of document and records management with workflow automation found in ELOprofessional, while also offering enhanced enterprise integration and scalability. The platform includes extensive Enterprise Resource Planning (ERP) capabilities covering essential domains like accounting, finance, purchasing, inventory, and supply chain management. In addition, it supports customer communication through Exchange and fosters project collaboration via SharePoint, alongside connections to various custom and specialized systems. ELOenterprise integrates fluidly with your organization, enabling the automation of document archiving within Microsoft SharePoint libraries. Users can easily transfer data from SharePoint columns into ELO metadata, applying filters to control which documents are archived and when the archiving occurs. Moreover, it possesses the functionality to oversee email inboxes, systematically classifying and archiving important emails and attachments before they arrive in individual inboxes. This guarantees that crucial information is maintained in an orderly fashion and readily accessible. Such a streamlined process not only saves valuable time but also significantly boosts compliance and data management efficiency throughout the enterprise. By implementing ELOenterprise, organizations can achieve a more coherent and productive workflow, ultimately leading to improved operational success.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams

Integrations Supported

Microsoft 365
Microsoft Entra ID
Microsoft Exchange
Microsoft SharePoint
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

on request
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NiCE IT Management Solutions GmbH

Date Founded

1991

Company Location

Germany

Company Website

www.nice.de/microsoft365/

Company Facts

Organization Name

Ovitas

Date Founded

2004

Company Location

United States

Company Website

www.ovitas.com/products/eloenterprise/

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

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