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What is NiCE Active 365 Management Pack?

Monitoring and Visualizing Microsoft 365 Performance The deployment of Microsoft 365 can involve numerous intricate components, including Teams, SharePoint, and Exchange, and while failures are rare, they cannot be entirely dismissed. Due to the interconnected nature of M365 elements, tracking the entire deployment can be quite challenging; for instance, while your Microsoft 365 Service Health Dashboard in the Admin Center may show no reported problems, users might still submit tickets indicating issues with logging into SharePoint. This complexity is alleviated by the NiCE Active 365 Management Pack, which effectively identifies and highlights performance issues linked to specific users, groups, or mailboxes. With advanced monitoring capabilities for both infrastructure and applications, organizations can enhance user experience, expedite troubleshooting processes, prevent outages, and ultimately ensure a smoother overall operation. By leveraging such tools, IT teams can proactively address potential issues before they escalate, fostering a more reliable and efficient Microsoft 365 environment.

What is Microsoft Purview Information Protection?

Determine which information is both critical and sensitive to your business, and then adopt measures to protect it across your entire digital environment. Leverage the integrated labeling and data protection capabilities provided by Microsoft 365 applications and services. Employ AI-powered classifiers, accurate data matching, and a variety of additional tools for effective information categorization. Establish and manage policies while utilizing analytics for on-premises file shares, Microsoft 365 services, and various desktop and mobile devices, all from one centralized dashboard. Moreover, ensure a consistent protection experience for popular non-Microsoft applications and services by using a software development kit (SDK). This approach will aid in identifying and securing sensitive data throughout your digital landscape, which includes Microsoft 365, Azure cloud environments, on-premises systems, hybrid solutions, third-party clouds, and SaaS applications. Conduct scans on data at rest and in use to classify information across different platforms, such as on-premises file shares, SharePoint, OneDrive, Exchange, Microsoft Teams, endpoints, and non-Microsoft cloud services, thereby guaranteeing a thorough management of sensitive data. As a result, businesses can substantially improve their data security measures and compliance initiatives, while also fostering a culture of accountability and awareness around data protection among employees.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Microsoft Teams
Microsoft Entra ID
Microsoft System Center Operations Manager (SCOM)

Integrations Supported

Microsoft 365
Microsoft Exchange
Microsoft SharePoint
Microsoft Teams
Azure Marketplace
Foxit PDF Editor
Microsoft Azure
Microsoft OneDrive
Microsoft Purview
Microsoft Purview Audit
Microsoft Purview Compliance Manager
Microsoft Purview Data Loss Prevention

API Availability

API Availability

Pricing Information

on request
Free Trial Offered?

Pricing Information

$12 per month
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

NiCE IT Management Solutions GmbH

Date Founded

1991

Company Location

Germany

Company Website

www.nice.de/microsoft365/

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/security/business/information-protection/microsoft-purview-information-protection

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Data Security

Not specified

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