Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    2,999 Ratings
    Company Website
  • Jotform Reviews & Ratings
    7,635 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,860 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,075 Ratings
  • Sogolytics Reviews & Ratings
    864 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    307 Ratings
    Company Website
  • Titan Reviews & Ratings
    364 Ratings
    Company Website
  • ThriveSparrow Reviews & Ratings
    17 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,690 Ratings
    Company Website
  • Popl Reviews & Ratings
    6,701 Ratings
    Company Website

What is Nicereply?

Customer satisfaction survey software available online includes tools for measuring CSAT, Net Promoter Score (NPS), and Customer Effort Score (CES 2.0). Nicereply supports numerous teams from leading companies like Microsoft, Hubspot, and Buffer in their efforts to assess and enhance their customer service performance. - Evaluate Customer Satisfaction, NPS, and CES for individual agents, teams, or across the entire organization. - Boost your survey response rates by up to 200%. - Access your CRM data and establish triggers based on that information. - Acquire three times the feedback without the need for additional emails. You have the flexibility to personalize both the appearance and content of your surveys. - Generate reports, monitor key performance indicators, set objectives, and create actionable insights. This comprehensive tool not only streamlines the feedback process but also empowers businesses to make data-driven decisions for improved customer interactions.

What is Feedio?

Feedio is a comprehensive customer feedback and analytics solution built for digital-first organizations that want to transform customer voices into measurable business outcomes. Designed for SaaS companies, marketing agencies, e-commerce businesses, and educators, Feedio consolidates customer feedback, reviews, and engagement data into one intelligent platform. Its AI-driven analytics engine performs sentiment analysis, trend forecasting, NPS evaluation, and keyword detection, helping organizations identify what truly drives satisfaction or churn. Feedio’s trend analysis tools reveal evolving user expectations and market dynamics, ensuring that product and marketing strategies stay ahead of customer needs. The NPS module helps identify promoters for advocacy and detractors for personalized recovery, directly improving loyalty and retention. Businesses can use testimonial curation features to publish authentic, verified feedback that boosts brand credibility and conversion rates. Feedio’s visual dashboards and reporting tools empower teams to communicate insights clearly and take swift, data-backed action. Seamless integration with existing workflows enables real-time monitoring and feedback collection across multiple channels. With its easy setup, automation, and 24/7 support, Feedio removes the friction from feedback management and decision-making. Trusted by digital professionals worldwide, Feedio is redefining how businesses listen, learn, and grow through the power of customer insight.

Media

Media

Integrations Supported

Bitium
Bold BI
Desktop.com
Easyflow
Gmail
Groove
LiveAgent
Microsoft Outlook
Mojo Helpdesk
Pandium
ProjectManager
Quickwork
Shopify
Slack
Stackreaction
Style Intelligence
Trelica
Truto
Zapier
Zendesk

Integrations Supported

Bitium
Bold BI
Desktop.com
Easyflow
Gmail
Groove
LiveAgent
Microsoft Outlook
Mojo Helpdesk
Pandium
ProjectManager
Quickwork
Shopify
Slack
Stackreaction
Style Intelligence
Trelica
Truto
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$39.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nicereply

Date Founded

2011

Company Location

Slovakia

Company Website

nicereply.com

Company Facts

Organization Name

Feedio

Company Website

www.feedio.app/

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

Popular Alternatives

Popular Alternatives

Simplesat Reviews & Ratings

Simplesat

Pronto Holdings
Zence Feedback Reviews & Ratings

Zence Feedback

Easyrewardz
BizRatings Reviews & Ratings

BizRatings

BizRatings.com
Simplesat Reviews & Ratings

Simplesat

Pronto Holdings