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What is Nickelled?

Nickelled is an intuitive user-onboarding platform designed to simplify product tours, effectively transforming new users into loyal customers. With its code-free walkthrough creation, businesses of various sizes can swiftly onboard and convert users through engaging experiences. The platform features a user-friendly plugin that allows the development of guides on any website. Comprehensive analytics tools help businesses monitor user interaction with the guides. Additionally, Nickelled offers seamless integrations with top email, live chat, and helpdesk systems, enhancing the overall onboarding process for teams. Overall, this solution empowers companies to provide a smooth and efficient onboarding experience for their users.

What is Eyelet?

Eyelet provides a swift and intuitive solution for creating effective product tours, surveys, and in-app notifications without requiring any coding expertise. This no-code platform significantly boosts user engagement by enabling the development of visually appealing onboarding tutorials that accelerate user activation. It also allows you to showcase new features through in-app notifications and engaging hotspots, ensuring a smooth onboarding experience. By simplifying complex onboarding tasks into digestible steps, you can greatly enhance user satisfaction and retention rates. Moreover, employees can take advantage of on-screen tutorials that assist them in navigating and utilizing various software effectively. In addition, Eyelet plays a crucial role in transforming trial users into paying customers by offering interactive guides that walk new users through important initial actions. This simplification of the onboarding process not only reduces the time it takes for users to appreciate your product’s value but also fosters a deeper understanding of its features. Eyelet further optimizes the feedback collection process, enabling you to assess user sentiment through NPS surveys or customized bots tailored to your specific needs, which supports data-driven improvements for your product. Finally, it alleviates customer concerns by providing contextual product guides that deliver timely support whenever needed, ensuring a more satisfying user experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$199.99/month
Starts at $199/mo for unlimited monthly active users.
Free Trial Offered?

Pricing Information

$39 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Nickelled

Date Founded

2014

Company Location

United Kingdom

Company Website

www.nickelled.com

Company Facts

Organization Name

Eyelet

Company Location

Romania

Company Website

eyelet.io

Categories and Features

Customer Engagement

Analytics
Churn Management
Feedback Collection

Customer Experience

Analytics
Dashboard
Knowledge Management
Multi-Channel Collection

Digital Adoption Platforms

Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

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