Ratings and Reviews 11 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • HubSpot CRM Reviews & Ratings
    24,178 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    54 Ratings
    Company Website
  • C2CRM Reviews & Ratings
    71 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,713 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    131 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    735 Ratings
    Company Website
  • Visual Visitor Reviews & Ratings
    248 Ratings
    Company Website
  • Act! Reviews & Ratings
    40 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • Nimbler Reviews & Ratings
    33 Ratings
    Company Website

What is Nimble?

Introducing the intuitive CRM solution tailored for Office 365 and G Suite users. With Nimble, setup is a thing of the past, as it autonomously configures itself to meet your needs. Already, thousands of teams are leveraging Nimble to enhance their productivity each day. It simplifies the process of organizing your contacts, fostering relationships, identifying opportunities, achieving objectives, and cultivating connections. The Today Page brings together your tasks, social interactions, pipeline, appointments, and schedules into a single, user-friendly dashboard. You can seamlessly integrate contacts and social media interactions, along with communications from over 160 applications and CRMs, to form a cohesive relationship management system. Gain access to a comprehensive view of your contacts, including their information and your team's interaction history. Additionally, you can effortlessly add notes, update deal statuses, and retrieve social media profiles, ensuring you're always well-informed and connected. This streamlined approach not only saves time but also enhances collaboration among team members.

What is InteractionSync?

To deliver exceptional customer experiences, it is crucial for contact center representatives to possess a thorough and unified understanding of omnichannel engagement. InteractionSync for Genesys Cloud provides this essential capability, enabling agents to deliver outstanding service swiftly, effectively, and consistently. A successful strategy for creating a comprehensive customer experience necessitates the integration of key systems, including your CRM and contact center operations. By utilizing InteractionSync for Genesys Cloud, agents obtain a cohesive view of omnichannel interactions within Microsoft Dynamics 365, which continuously improves customer experiences through both speed and quality. This solution simplifies navigation and reduces the number of keystrokes required to access customer information, consequently allowing agents to save valuable time. Moreover, features such as intelligent screen pops and the automatic creation of Dynamics 365 activities significantly enhance operational efficiency, enabling agents to concentrate more on customer interactions rather than on administrative duties. Ultimately, this integration not only elevates agent productivity but also plays a vital role in enhancing overall customer satisfaction, leading to a more engaged and loyal clientele. As a result, organizations can foster stronger relationships with their customers, contributing to long-term success and growth.

Media

Media

Integrations Supported

Microsoft 365
AppointmentCore
Aritic PinPoint
Aritic Sales
Aritic Swarm
Better Proposals
Campaign Monitor
Contacts+
GA Connector
Genesys Cloud CX
Gmail
GoTo Training
HubSpot Customer Platform
HubSpot Operations Hub
Microsoft Outlook
Quote Roller
Robly
Stripe
Talkdesk
WIZ AI Talkbots

Integrations Supported

Microsoft 365
AppointmentCore
Aritic PinPoint
Aritic Sales
Aritic Swarm
Better Proposals
Campaign Monitor
Contacts+
GA Connector
Genesys Cloud CX
Gmail
GoTo Training
HubSpot Customer Platform
HubSpot Operations Hub
Microsoft Outlook
Quote Roller
Robly
Stripe
Talkdesk
WIZ AI Talkbots

API Availability

Has API

API Availability

Has API

Pricing Information

$19 per user per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nimble

Date Founded

2010

Company Location

United States

Company Website

www.nimble.com

Company Facts

Organization Name

TTEC Digital

Company Location

United States

Company Website

ttecdigital.com/solutions/interactionsync

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Categories and Features

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Popular Alternatives

C2CRM Reviews & Ratings

C2CRM

Clear C2

Popular Alternatives

QuantaStor Reviews & Ratings

QuantaStor

OSNEXUS