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What is North Metric?

North Metric is a specialized application aimed at reducing churn for SaaS businesses that rely on Stripe for their billing processes. By integrating subscription billing data with product usage analytics from platforms like PostHog or Stripe Meters, it can identify customers who may be contemplating cancellation and rank them according to the potential recurring revenue involved. Each customer account receives tailored recommendations for actions such as follow-up check-ins, promotional offers, or payment reminders. Users can choose to approve these suggested actions on a case-by-case basis or set up automated guidelines with defined parameters, but all proposed actions remain inactive until explicitly enabled. Furthermore, a revenue ledger connects retained income to Stripe invoices and assesses the effects on at-risk customers who did not receive any form of intervention. An accompanying churn report, derived from billing information, highlights various risk factors and prioritizes the accounts that should be tackled first. The premium subscription further amplifies the offering by providing ongoing risk evaluations, usage analytics, automated action sequences, and detailed revenue tracking specifically designed for eligible SaaS subscriptions utilizing Stripe. This enhanced suite of features positions North Metric as an invaluable resource for businesses focused on reducing customer attrition and bolstering revenue consistency, ultimately fostering a more resilient subscription model.

What is Butter?

Butter is revolutionizing the payment recovery process for direct-to-consumer and SaaS subscription brands by swiftly and effectively addressing failed payments and subscriber retention, resulting in over 5% growth in annual recurring revenue. This innovative approach not only enhances customer satisfaction but also strengthens brand loyalty in an increasingly competitive market.

Media

No images available

Media

Integrations Supported

Stripe
PostHog

Integrations Supported

Stripe
Braintree
Recharge

API Availability

Has API

API Availability

Has API

Pricing Information

$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Trial Offered?

Pricing Information

Butter's pricing is based on the value we deliver: we think it’s fair to only bill on the revenue we actually recover. Book a free payment health analysis to get started.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

North Metric

Date Founded

2025

Company Location

United States

Company Website

www.northmetric.io

Company Facts

Organization Name

Butter Payments

Date Founded

2020

Company Location

United States

Company Website

www.butterpayments.com

Categories and Features

Churn Prevention

Not specified

Categories and Features

Billing and Invoicing

Dunning Management

Churn Prevention

Not specified

Customer Success

Not specified

Payment Processing

Not specified

Recurring Billing

Not specified

SaaS Billing

Not specified

Subscription Management

Dunning Management
Recurring Billing
Revenue Recovery Tools

Popular Alternatives

No Alternatives

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