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What is North Metric?

North Metric is a specialized application aimed at reducing churn for SaaS businesses that rely on Stripe for their billing processes. By integrating subscription billing data with product usage analytics from platforms like PostHog or Stripe Meters, it can identify customers who may be contemplating cancellation and rank them according to the potential recurring revenue involved. Each customer account receives tailored recommendations for actions such as follow-up check-ins, promotional offers, or payment reminders. Users can choose to approve these suggested actions on a case-by-case basis or set up automated guidelines with defined parameters, but all proposed actions remain inactive until explicitly enabled. Furthermore, a revenue ledger connects retained income to Stripe invoices and assesses the effects on at-risk customers who did not receive any form of intervention. An accompanying churn report, derived from billing information, highlights various risk factors and prioritizes the accounts that should be tackled first. The premium subscription further amplifies the offering by providing ongoing risk evaluations, usage analytics, automated action sequences, and detailed revenue tracking specifically designed for eligible SaaS subscriptions utilizing Stripe. This enhanced suite of features positions North Metric as an invaluable resource for businesses focused on reducing customer attrition and bolstering revenue consistency, ultimately fostering a more resilient subscription model.

What is ChaChing?

ChaChing presents itself as a cost-effective alternative to Stripe Billing, slashing SaaS subscription billing expenses by 50%, charging merely 0.35% of the billing volume as opposed to Stripe's 0.70%, which allows SaaS companies to realize significant savings annually while continuing to use their preferred payment processors. Although Stripe handles the payment processing, ChaChing zeroes in on billing management functionalities such as subscriptions, invoicing, dunning, tax compliance, and analytics. Utilizing the open-source enterprise billing engine Kill Bill, which has served Fortune 500 companies managing billions in invoices since 2010, ChaChing leverages the deep expertise of its core engineering team actively engaged in its development. Key features encompass a competitive 0.35% billing fee, automated subscription management with smart dunning processes, options for both one-time and recurring invoicing that include payment links, and seamless integrations with TaxJar and Anara for tax compliance, with plans for Avalara support in the near future. Moreover, ChaChing provides real-time analytics for key metrics such as Monthly Recurring Revenue (MRR), Annual Recurring Revenue (ARR), Lifetime Value (LTV), and churn rates, in addition to a comprehensive REST API that features an OpenAPI specification and a testing sandbox. This robust platform ensures a branded hosting experience for users, further solidifying ChaChing's role as a formidable solution for SaaS businesses aiming to enhance their billing efficiencies and financial insights.

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Integrations Supported

PostHog
Stripe

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Trial Offered?

Pricing Information

0.35% of billing volume

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

North Metric

Date Founded

2025

Company Location

United States

Company Website

www.northmetric.io

Company Facts

Organization Name

ChaChing.io

Date Founded

2025

Company Location

United States

Company Website

chaching.io

Categories and Features

Churn Prevention

Not specified

Categories and Features

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