Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • FirstPromoter Reviews & Ratings
    4.6 out of 5 stars 67 Ratings
    Company Website for FirstPromoter
  • 6Storage Reviews & Ratings
    4.6 out of 5 stars 147 Ratings
    Company Website for 6Storage
  • Datagate Telecom Billing Reviews & Ratings
    4.5 out of 5 stars 12 Ratings
  • WERX Reviews & Ratings
    4.7 out of 5 stars 35 Ratings
    Company Website for WERX
  • Canopy Reviews & Ratings
    4.6 out of 5 stars 1,259 Ratings
    Company Website for Canopy
  • Regpack Reviews & Ratings
    4.4 out of 5 stars 395 Ratings
    Company Website for Regpack
  • D&B Risk Analytics Reviews & Ratings
    4.4 out of 5 stars 81 Ratings
    Company Website for D&B Risk Analytics
  • Haast Reviews & Ratings
    4.9 out of 5 stars 5 Ratings
    Company Website for Haast
  • AdvancedMD Reviews & Ratings
    5.0 out of 5 stars 2 Ratings
    Company Website for AdvancedMD
  • 10Duke Reviews & Ratings
    4.8 out of 5 stars 8 Ratings
    Company Website for 10Duke

What is North Metric?

North Metric is a specialized application aimed at reducing churn for SaaS businesses that rely on Stripe for their billing processes. By integrating subscription billing data with product usage analytics from platforms like PostHog or Stripe Meters, it can identify customers who may be contemplating cancellation and rank them according to the potential recurring revenue involved. Each customer account receives tailored recommendations for actions such as follow-up check-ins, promotional offers, or payment reminders. Users can choose to approve these suggested actions on a case-by-case basis or set up automated guidelines with defined parameters, but all proposed actions remain inactive until explicitly enabled. Furthermore, a revenue ledger connects retained income to Stripe invoices and assesses the effects on at-risk customers who did not receive any form of intervention. An accompanying churn report, derived from billing information, highlights various risk factors and prioritizes the accounts that should be tackled first. The premium subscription further amplifies the offering by providing ongoing risk evaluations, usage analytics, automated action sequences, and detailed revenue tracking specifically designed for eligible SaaS subscriptions utilizing Stripe. This enhanced suite of features positions North Metric as an invaluable resource for businesses focused on reducing customer attrition and bolstering revenue consistency, ultimately fostering a more resilient subscription model.

What is Eclipse AI?

Eclipse AI is a user-friendly artificial intelligence platform that seamlessly integrates to pinpoint risk factors linked to customer attrition. It allows users to feed in voice-of-customer insights gathered from diverse channels like surveys, reviews, chat logs, and phone interactions, and then processes this data. The platform generates actionable strategies to counteract the threats of customer churn by utilizing the analyzed information alongside recognized industry best practices. This groundbreaking tool not only aids in preserving customer loyalty but also boosts overall satisfaction through tailored interventions, ultimately fostering a stronger relationship between businesses and their customers. In today's competitive market, such capabilities are essential for sustaining growth and building long-term customer loyalty.

Media

No images available

Media

No images available

Integrations Supported

PostHog
Stripe

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Webinars

Company Facts

Organization Name

North Metric

Date Founded

2025

Company Location

United States

Company Website

www.northmetric.io

Company Facts

Organization Name

Eclipse AI

Company Location

Australia

Company Website

eclipse-ai.com

Categories and Features

Churn Prevention

Not specified

Categories and Features

Churn Prevention

Not specified

Customer Experience

Not specified

Popular Alternatives

Popular Alternatives

BetterRetain AI Reviews & Ratings

BetterRetain AI

BetterRetain
Topbox Reviews & Ratings

Topbox

Topbox, Inc.