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Ratings and Reviews 0 Ratings
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WaitWellWaitWell is built to reduce wait times and service friction in high-volume environments. The platform enables organizations to coordinate appointments and walk-in traffic through a secure, scalable system. Customers can engage through QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions in natural language, explains available services, and routes customers into the correct line or appointment path. Customers receive live queue updates and AI-powered wait time forecasts that set clear expectations before arrival. WaitWell includes strong real-time reporting and operational visibility. Waillo Insights builds on this foundation by enabling managers to ask plain-language questions of their data, helping them identify trends, uncover bottlenecks, and refine staffing decisions. With integrated payments, an extensive API library, and HIPAA and SOC 2 compliance, WaitWell provides a flexible foundation for efficient, reliable service delivery across one or many locations.
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What is NotifyMD?
NotifyMD leads the way in connecting patients with healthcare providers by delivering a range of standard and customized communication solutions that enhance accessibility and satisfaction for patients and providers alike, making these services essential for any medical practice. Our swift deployment of this cutting-edge solution benefits not only small practices but also large medical groups and diverse healthcare providers, playing a crucial role in the improvement of patient care across the sector. Furthermore, our dedication to refining communication practices guarantees that healthcare stays effective and attuned to the needs of everyone involved. By prioritizing clear and efficient communication, we help foster a more responsive healthcare environment that ultimately enhances patient outcomes.
What is Artera?
Healthcare organizations use Artera to deploy voice AI agents that manage routine patient conversations, from appointment scheduling and intake to referral management, payments, and care gap outreach, reducing administrative burden while improving patient access. The platform, Artera Harmony, connects fragmented communication into coordinated patient engagement across text, phone, email, and voice AI, with deep EHR integrations that automate the right message at the right time. AI Service Squads work directly with provider teams to design custom solutions around each practice's unique operational needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience.
Key capabilities include AI-powered Smart Inbox, which consolidates all patient conversations in one place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue.
Artera's voice AI agents are purpose-built for healthcare, handling routine conversations that consume staff time so teams can focus on patients who need a human touch. AI Service Squads, dedicated teams of Artera's AI builders, collaborate directly with each practice to design, implement, and support custom AI solutions around their workflows and EHR environment.
Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models.
2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Providers
Integrations Supported
AdvancedMD
EpicCare EMR
Greenway Health
MEDITECH Expanse
ModMed
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
athenaOne
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
NotifyMD
Date Founded
1986
Company Location
United States
Company Website
www.notifymd.com
Company Facts
Organization Name
Artera
Date Founded
2015
Company Location
United States
Company Website
artera.io
Categories and Features
Appointment Reminder
Not specified
Appointment Scheduling
Not specified
Patient Experience
Not specified
Categories and Features
AI Agents for Healthcare
Not specified
AI Voice Agents
Not specified
Appointment Reminder
Appointment Scheduling
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Rescheduling
SMS Messaging
Two-Way Messaging
Healthcare AI
Not specified
HIPAA Compliant Messaging
Not specified
Medical Scheduling
Not specified
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Self Management
Patient Experience
Not specified
Patient Intake
Not specified
Patient Relationship Management (PRM)
Not specified
Patient Scheduling
Not specified