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What is NovaBACKUP Managed Backup?

NovaBACKUP Managed Backup is a robust and adaptable SaaS backup solution that offers both cloud and local storage options, allowing managed service providers (MSPs) to present it as a service to their clients. It is compatible with Windows systems, Microsoft SQL, Exchange, and virtual machines, ensuring comprehensive support for various platforms. The system operates on an account-based model, which eliminates the hassle of managing license keys for MSPs, enabling rapid deployment and centralized management of all clients through a single interface. Moreover, providers benefit from comprehensive initial setup support and continuous assistance from knowledgeable experts who are familiar with the specific environments of each service provider, ensuring a smooth and effective backup process. This level of support not only enhances the user experience but also builds lasting partnerships between providers and their clients.

What is Alert Centric?

Alert Centric delivers an all-encompassing backup alert-reporting solution specifically designed for Managed Service Providers (MSPs), enabling them to unify alerts from diverse backup systems into one cohesive dashboard. This innovative tool consistently monitors backups from various vendors and locations, detects any failures, and promptly sends real-time, customizable notifications to technicians, thus reducing human errors and significantly cutting down the time needed for backup verification. By aggregating alerts via email or integrations, it ranks them based on severity, correlates related incidents, and escalates issues when necessary. Furthermore, automated workflows can trigger actions like restarting services or blocking IP addresses, while also generating reports and visual data regarding backup conditions, trends, and metrics for effective resolution. Designed for quick implementation, Alert Centric effortlessly integrates with PSA tools and supports all major backup vendors, enabling MSPs to ensure comprehensive confidence in the integrity of their clients' backups through proactive oversight and streamlined monitoring. The platform is distinguished not only by its robust functionality but also by its intuitive interface, which greatly enhances users' experiences, making it an invaluable tool for technicians. Ultimately, Alert Centric empowers MSPs to optimize their backup management processes while maintaining high standards of client service.

Media

Media

Integrations Supported

Microsoft Exchange
Microsoft Hyper-V
VMware ESXi

Integrations Supported

Invarosoft

API Availability

API Availability

Pricing Information

Usage-based pricing
Free Trial Offered?

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

NovaBACKUP Corporation

Date Founded

1987

Company Location

United States

Company Website

www.novabackup.com

Company Facts

Organization Name

Invarosoft

Date Founded

2017

Company Location

United States

Company Website

www.invarosoft.com/alertcentric/

Categories and Features

MSP

Backup Management
Dashboard
Remote Access
Remote Systems Monitoring
Scheduling

SaaS Backup

Not specified

Categories and Features

MSP

Not specified

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