Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,109 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,428 Ratings
    Company Website
  • Moneypenny Reviews & Ratings
    963 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • Visual Visitor Reviews & Ratings
    243 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,554 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • EngageBay Reviews & Ratings
    1,472 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    76 Ratings
    Company Website

What is Now4real?

When users participate in chat on your website, they tend to stay longer, leading to improved viewability, conversion rates, and click-through rates. By analyzing the conversations that take place during these live chats, you can obtain essential insights to refine your business approach. Moreover, the appeal of an active community can entice visitors to return, even if there hasn’t been new content added. After integrating the Now4real chat widget, a dynamic bubble will appear for users, showing the current number of visitors on the page, with updates occurring in real-time. By clicking on this bubble, users gain entry to a specific live chat room for that page, fostering meaningful interactions. Now4real’s innovative real-time presence analytics enable visitors to view the locations of others navigating the site, further enhancing their browsing experience and promoting engagement. This cutting-edge feature not only cultivates a sense of community but also strengthens connections among users, encouraging them to engage more actively with one another. Ultimately, the combination of these elements can significantly boost user satisfaction and loyalty.

What is Chat for Jira Service Management?

Connect with your clients and address their inquiries promptly by implementing a live chat feature. Seamlessly integrate the live chat capabilities with support requests and issues tracked in Jira. You can communicate directly with your clients through tickets in Jira Service Management. By incorporating a chat widget on your customer portal or website, real-time interactions with customers become simple, allowing you to convert these conversations into Service Management requests and comments with ease. Customer messages are documented as comments in the Service Management requests, providing a clear record of the dialogue. Clients can view your public comments as part of the chat, promoting a cohesive connection between discussions and the issues at hand. Stay informed with live updates on the Service Management request queues, which reflect any issues arising from chat exchanges. Support agents have the flexibility to manage their online status, ensuring that customers are aware of their availability for chatting. Furthermore, monitor request queues and team availability using our Jira chat tool, enhancing effective communication and support for your customers. This feature not only bolsters the customer experience but also optimizes the efficiency of support operations, leading to increased satisfaction and productivity. Overall, integrating these tools allows for a more responsive and organized approach to client interactions.

Media

Media

Integrations Supported

Jira Service Management
RadiantOne

Integrations Supported

Jira Service Management
RadiantOne

API Availability

Has API

API Availability

Has API

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Pricing Information

$10 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Now4real

Date Founded

2018

Company Location

Italy

Company Website

now4real.com

Company Facts

Organization Name

Appfire

Date Founded

2005

Company Location

United States

Company Website

appfire.com/products/chat-for-jira-service-management

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

CareColl Reviews & Ratings

CareColl

Intellial Solutions

Popular Alternatives

LiveSupporti Reviews & Ratings

LiveSupporti

LiveSupporti.com
ActiveHelper Live Chat Reviews & Ratings

ActiveHelper Live Chat

Mentat Technologies