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What is Nowadays?

Nowadays functions as an advanced AI assistant specifically designed for corporate event planning, streamlining the organization of such gatherings. By inputting your event details, our AI takes the lead, reaching out to various venues and managing negotiations independently. Acting as a committed in-house event planner, Nowadays reduces the stress that often accompanies event organization while keeping in mind the unique preferences and requirements of your business. As an IATA-certified AI travel agency, it proficiently identifies venues that match your event specifications and engages with locations globally through both email and phone. Moreover, it provides bespoke suggestions for destinations and activities that align with your event's theme. By eliminating the time spent on monotonous, repetitive tasks, you can focus your attention on aspects that genuinely matter to your organization. All you need to do is share the event particulars, and we will proactively reach out to venues and vendors, handle all communications, and ensure compliance with your budget. Our AI goes beyond a one-size-fits-all approach; it customizes its offerings to fit the distinct tastes and demands of each client, guaranteeing a truly personalized event planning experience that stands out from the crowd. This commitment to tailored service not only meets your expectations but also aims to surpass them, creating memorable events that leave a lasting impression. In doing so, Nowadays helps you achieve a level of professionalism and creativity that can elevate your corporate gatherings to new heights.

What is Espressive Barista?

Espressive's Barista Agent Co-Pilot is an AI-powered solution designed to enhance service desk productivity by seamlessly interfacing with various platforms such as ServiceNow, CXone, AWS Connect, and Genesys. It features capabilities like New Ticket Enrichment, which utilizes AI to predict ticket information and retrieve relevant knowledge, alongside Barista Live Translation that facilitates effective multilingual communication among agents. Agents can easily engage with BaristaGPT during their ticket or chat interactions, giving them swift assistance and automation options. Additionally, the solution includes Automatic Knowledge Generation, which creates new knowledge articles from resolved tickets, thereby improving future problem-solving capabilities. By lowering the mean time to resolution (MTTR), increasing first call resolution rates, and minimizing escalations, Barista Agent Co-Pilot greatly enhances agent efficiency while also simplifying the onboarding process for new employees. This innovative tool not only optimizes operational effectiveness but also equips agents with the resources they need to provide exceptional service experiences, ensuring a higher level of customer satisfaction. With its comprehensive features, Barista Agent Co-Pilot is set to redefine service desk operations for the better.

Media

Media

Integrations Supported

Asset Panda
BambooHR
Cherwell Software
ClickUp
Confluence
Freshservice
Genesys Cloud CX
Google Sheets
Ivanti Neurons
Microsoft 365
Microsoft Excel
Okta
PagerDuty
SAP SuccessFactors
Slack
Trello
Twilio
UiPath
Workday Adaptive Planning
Zendesk

Integrations Supported

Asset Panda
BambooHR
Cherwell Software
ClickUp
Confluence
Freshservice
Genesys Cloud CX
Google Sheets
Ivanti Neurons
Microsoft 365
Microsoft Excel
Okta
PagerDuty
SAP SuccessFactors
Slack
Trello
Twilio
UiPath
Workday Adaptive Planning
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nowadays

Date Founded

2023

Company Location

United States

Company Website

www.getnowadays.com

Company Facts

Organization Name

Espressive

Date Founded

2017

Company Location

United States

Company Website

www.espressive.com/platform/products/agent-co-pilot

Categories and Features

Categories and Features

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