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Ratings and Reviews 0 Ratings
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What is Numa?
Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
What is DealerAI?
DealerAI introduces an advanced Multi-Agent Generative System (MAGS) crafted specifically for car dealerships, enabling the creation of customized AI agents that improve sales, service, parts, and finance functionalities. These smart agents support chatbots, voice AI, and continuous follow-up systems that operate 24/7 on various platforms such as website chat, SMS, email, and social media, efficiently capturing inquiries, qualifying potential leads, scheduling appointments, and transforming cold leads into more engaged prospects. The system is seamlessly integrated with a dealership's CRM, inventory management, booking systems, and other relevant data sources to ensure smooth operations. Notably, DealerAI's Smart Inventory Matching feature (Fuse Inventory) effectively links buyers with the most appropriate vehicles available across different dealership locations. Moreover, the REACH module automates follow-up communications through multiple channels, re-engaging leads that may have become inactive. With its sophisticated voice AI capabilities, the platform supports natural conversations that build trust and improve conversion rates. Designed for scalability and security, the enterprise-grade architecture can handle significant transaction volumes and support rollouts across numerous dealership rooftops, which ensures that businesses can expand without sacrificing service quality. This cutting-edge solution ultimately empowers dealerships to enhance their customer interactions while optimizing operational efficiencies, leading to a more productive and profitable business model. By leveraging such innovative technology, dealerships can stay ahead in a competitive market.
Integrations Supported
CDK Global
ChatGPT
DealerBuilt
Dealertrack DMS
ERA-IGNITE
Fuse Inventory
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Integrations Supported
CDK Global
ChatGPT
DealerBuilt
Dealertrack DMS
ERA-IGNITE
Fuse Inventory
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$599 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Numa
Date Founded
2019
Company Location
United States
Company Website
www.numa.com
Company Facts
Organization Name
DealerAI
Date Founded
2009
Company Location
Canada
Company Website
dealerai.com
Categories and Features
Categories and Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration