Ratings and Reviews 14 Ratings
Ratings and Reviews 0 Ratings
What is Numa?
Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
What is Dialzara?
Clients are continually impressed by the exceptional performance of the AI answering solution on every call it handles. Dialzara stands out as an innovative AI answering service that empowers you to create and deploy lifelike, conversational AI receptionists to efficiently manage the incoming calls for your business. With a focus on user-friendliness, it caters to individuals who may not have a technical background. In under ten minutes, you can have your AI receptionist up and running. Bid farewell to the challenges of poor communication and missed opportunities. All you need to do is register an account and share relevant information about your business and its typical customer base. We take care of the intricate details by transforming your inputs into a customized prompt tailored to your specific business requirements, which can be adjusted as needed. You can select from a vast range of over 40 unique voices for your virtual assistant, and your subscription includes a dedicated local or toll-free number for your new AI receptionist. Furthermore, the platform allows you to upload vital training materials, call scripts, past call recordings, and any other resources necessary to improve your agent's effectiveness. This results in an effortless communication process that significantly enhances your business's image and professionalism. Ultimately, Dialzara not only streamlines customer interactions but also helps foster stronger relationships with your clientele.
Integrations Supported
Axis LMS
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Zapier
Integrations Supported
Axis LMS
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$29 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Numa
Date Founded
2019
Company Location
United States
Company Website
www.numa.com
Company Facts
Organization Name
Dialzara
Company Location
United States
Company Website
dialzara.com
Categories and Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Automotive CRM
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management