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What is Numa?

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

What is My AI Front Desk?

My AI Front Desk is meticulously designed to match the specific knowledge framework of your business, allowing it to swiftly handle complex questions about your services. In addition, it integrates flawlessly with your booking system, making the management of appointments and rescheduling tasks much easier. But that's not where its capabilities end; My AI Front Desk can also connect with a variety of other tools, boosting its overall performance. Functioning 24/7, this system guarantees that calls and appointments are captured at any hour, removing the necessity for additional personnel or expensive call center alternatives. It also features the ability to exchange text messages, ensuring effective communication at all times. To further assist you, we offer free setup and integration support, guaranteeing a smooth and prompt onboarding experience. Additionally, My AI Front Desk automatically records conversations and collects key data points for your convenience, ensuring that information is readily available for future use. With these comprehensive features, you can significantly improve customer engagement while optimizing your operational efficiency. Thus, embracing My AI Front Desk could be the transformative step your business needs to thrive in a competitive landscape.

Media

Media

Integrations Supported

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
Google Calendar
Microsoft Outlook
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Integrations Supported

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
Google Calendar
Microsoft Outlook
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$14.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Numa

Date Founded

2019

Company Location

United States

Company Website

www.numa.com

Company Facts

Organization Name

My AI Front Desk

Company Website

myaifrontdesk.com

Categories and Features

Categories and Features

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