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What is OFORK?
OFORK is an advanced open-source ticketing system that combines traditional support management with Agentic AI-powered workflow automation. It is designed to help organizations manage requests, automate processes, and maintain full control over their data through on-premise deployment. The platform’s Process Autopilot enables users to create workflows from simple text descriptions or import BPMN files, which can then be visually edited and executed within tickets. Tasks are automatically delegated via email, and responses trigger the next steps in the workflow, ensuring continuous process execution. OFORK includes comprehensive help desk features such as ticket management, prioritization, queues, knowledge base, and reporting tools. Kim AI enhances the platform by enabling intelligent search, automated email analysis, and workflow optimization. The system is modular and extensible, allowing organizations to adapt it to their specific needs through add-ons and integrations. It supports clear, traceable workflows, making it ideal for structured service environments. OFORK is particularly suited for organizations with strict compliance and data protection requirements. Its flexibility allows it to scale from simple support systems to complex process-driven operations. By combining automation with human oversight, it improves efficiency without replacing human decision-making. Overall, OFORK delivers a powerful, customizable solution for modern service and workflow management.
What is Kezmo?
Kezmo is an open-source collaboration platform that simplifies task management, builds connections among users, and boosts productivity in various contexts. This adaptable communication tool is crafted to meet the specific needs of your organization. You can start using the open-source version right away or create a customized solution that fits within your current security parameters. The platform supports the integration of chatbots, the establishment of workflows, and content management, all within one cohesive interface. Users can initiate conversation topics, employ polls for effective decision-making, and automate messaging to improve workplace efficiency. Embrace the future of technology by integrating virtual agents into your daily communications. In addition, shared links, documents, and images are organized methodically for your ease of access. Kezmo is tailored to match your preferred working style, allowing you to utilize its inherent content and task management capabilities or maximize its benefits through custom development. Furthermore, workflows can be established to automate the generation of tasks, send notifications, and refine processes, enhancing the impact of your collaborative efforts. Ultimately, Kezmo equips teams with innovative tools and features to elevate their workflows and improve communication, ensuring a more productive working environment. This commitment to adaptability and user-centric design makes Kezmo a vital asset for any organization looking to thrive in today's fast-paced landscape.
Integrations Supported
Rambox
API Availability
Has API
API Availability
Has API
Pricing Information
$0
Free Trial Offered?
Free Version
Pricing Information
$9.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OFORK - Kim-KI
Date Founded
2018
Company Location
Germany
Company Website
o-fork.com
Company Facts
Organization Name
OrangeLoops
Date Founded
2015
Company Location
Uruguay
Company Website
kezmo.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing