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What is OKKAMI?

Founded in 2016, OKKAMI Inc. aims to enhance the travel experience for individuals by offering a comprehensive platform that focuses on IoT and guest engagement technology tailored for the hospitality industry. This innovative platform enables businesses to strengthen their relationships with patrons, facilitate transactions, and elevate overall customer satisfaction. It features a range of managed in-room devices alongside user-friendly applications available for both iOS and Android devices. Currently, OKKAMI serves over 500 clients across the globe, spanning regions such as North America, Europe, and Asia. The platform's robust infrastructure allows for seamless integration with third-party services, boasting more than 50 partnerships with leading hospitality providers. Additionally, OKKAMI is compatible with all major hotel management systems, including property management systems (PMS), point-of-sale (POS) systems, and lighting control systems, while also supporting loyalty programs, bookings, and various other functionalities designed to enrich the guest experience. This commitment to innovation positions OKKAMI as a pivotal player in transforming the hospitality sector.

What is ALICE?

Equip hotel personnel to concentrate on their most impactful roles while enhancing operational efficiency. ALICE acts as an all-encompassing platform that streamlines workflows and communication, thereby improving both productivity and the guest experience. By integrating, monitoring, and optimizing all teams and their tasks within a unified interface, the platform facilitates efficient task assignments and management oversight. This leads to greater clarity and understanding of hotel operations, paving the way for well-informed decision-making that optimizes management strategies. Gain access to actionable insights that promote accountability among staff members and various departments within the hotel. This operational management solution not only bolsters communication and task coordination but also elevates overall guest satisfaction, encapsulated within a single, powerful tool. Moreover, employing such a platform encourages a more harmonious work environment, ultimately resulting in enhanced experiences for both staff and guests. As a result, the hotel can achieve a higher level of service that distinguishes it in a competitive industry.

Media

Media

Integrations Supported

Agilysys InfoGenesis
Agilysys Spa
Book4Time
Heroku
Opera
Philips Interoperability Solutions
Priceline
Salto
Samsung Messages
SimpleK

Integrations Supported

Canary Digital Tipping
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
INTELITY
Innspire

API Availability

API Availability

Pricing Information

$250
Starter Package
- Live Chat Essentials
- Digital Store Manager
- Digital E-Menus
- Notifications & Promotions
- Request Management Dashboard
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

OKKAMI

Date Founded

2016

Company Location

United States and Thailand

Company Website

www.okkami.com

Company Facts

Organization Name

Actabl

Date Founded

2022

Company Location

United States

Company Website

actabl.com/alice/

Categories and Features

Guest Messaging

Not specified

Menu

Color-Coding / Upselling Tools
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
QR Code Menus
Tablet Menus

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Reviews Management
Single Property

Hotel Management

Not specified

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