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What is OKKAMI?

Founded in 2016, OKKAMI Inc. aims to enhance the travel experience for individuals by offering a comprehensive platform that focuses on IoT and guest engagement technology tailored for the hospitality industry. This innovative platform enables businesses to strengthen their relationships with patrons, facilitate transactions, and elevate overall customer satisfaction. It features a range of managed in-room devices alongside user-friendly applications available for both iOS and Android devices. Currently, OKKAMI serves over 500 clients across the globe, spanning regions such as North America, Europe, and Asia. The platform's robust infrastructure allows for seamless integration with third-party services, boasting more than 50 partnerships with leading hospitality providers. Additionally, OKKAMI is compatible with all major hotel management systems, including property management systems (PMS), point-of-sale (POS) systems, and lighting control systems, while also supporting loyalty programs, bookings, and various other functionalities designed to enrich the guest experience. This commitment to innovation positions OKKAMI as a pivotal player in transforming the hospitality sector.

What is Glowing?

Leading luxury brands worldwide depend on Glowing to improve customer interactions, enhance team collaboration, and drive business expansion. As an innovative leader in the industry, Glowing is actively expanding its global presence in key cities to meet the rising demand for its outstanding enterprise-level customer engagement solutions, which are crucial for managing the complexities of today’s multi-platform and omni-channel environments. By leveraging data and real-time communication across various platforms, brands can create meaningful connections throughout the entire customer journey. The platform simplifies the management of multiple conversations across different messaging channels through automation, while also allowing businesses to address and resolve negative experiences by automatically initiating service recovery processes tied to essential systems. Glowing offers a unified messaging solution that integrates with top technologies, enabling companies to deliver a uniquely tailored and highly personalized customer engagement experience. This forward-thinking strategy not only improves customer satisfaction but also fosters enduring loyalty and encourages brand advocacy, ensuring that businesses can thrive in a competitive landscape. Ultimately, Glowing's commitment to innovation positions it as a key player in shaping the future of customer engagement.

Media

Media

Integrations Supported

Agilysys Analyze
Agilysys InfoGenesis
Agilysys Spa
Amadeus Central Reservations System (CRS)
Book4Time
Heroku
Infor CRM
Infor CloudSuite Business
Knowcross
Message Box
Opera
Oracle MICROS POS
Philips Interoperability Solutions
Priceline
SOTI MobiControl
Salesforce
Salto
SimpleK
xnPOS

Integrations Supported

Agilysys Analyze
Agilysys InfoGenesis
Agilysys Spa
Amadeus Central Reservations System (CRS)
Book4Time
Heroku
Infor CRM
Infor CloudSuite Business
Knowcross
Message Box
Opera
Oracle MICROS POS
Philips Interoperability Solutions
Priceline
SOTI MobiControl
Salesforce
Salto
SimpleK
xnPOS

API Availability

Has API

API Availability

Has API

Pricing Information

$250
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OKKAMI

Date Founded

2016

Company Location

United States and Thailand

Company Website

www.okkami.com

Company Facts

Organization Name

Glowing.io

Date Founded

2014

Company Location

United States

Company Website

glowing.io

Categories and Features

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Categories and Features

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