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What is OONEKEY?

Effortlessly manage your vacation properties with all necessary tools conveniently accessible in one place. This innovative platform digitizes the check-in process, doing away with lengthy lines and busy waiting areas. Comprising three integrated applications, the Customer App empowers guests to request maintenance services instantly, complete online check-ins, and stay updated with vital information about the property from their smartphones. The Maintenance and Operators App allows operators to receive detailed support requests, including images, while also featuring a calendar for scheduling facility activities and enabling instant messaging with management. Meanwhile, the Structure Application acts as a centralized hub for multiple properties, streamlining communication with customers, coordinating internal and external maintenance teams, and providing an appointment calendar for scheduling needs. Moreover, it offers tools for reporting and analysis, along with the capability to send push notifications directly to customers through their app. This unique integrated system is purpose-built to digitize communication and boost operational efficiency for your tourist facility, ensuring that all technical assistance requests are addressed without delay through a single application. With user-friendly communication options available on both iOS and Android, guests can experience a seamless online check-in that eliminates the frustration of waiting in line. By enhancing every aspect of property management, this groundbreaking solution paves the way for delivering unparalleled service to your guests, ultimately elevating their overall experience.

What is Brilliant Hospitality?

Our comprehensive channel management solution streamlines the task of managing pricing and availability for your hotel across all chosen platforms. Whether you are leveraging your own booking engine, utilizing OTAs, or tapping into GDS, everything can be handled seamlessly from a single user-friendly interface. The system guarantees excellent synchronization by importing all online reservations through a 2-Way XML connection. With the Rate Comparison feature, you can monitor your key competitors to sustain a competitive advantage. Price modifications and availability can be coordinated across various booking sites simultaneously, including major platforms such as Booking.com, Agoda, Expedia, Hotelbeds, Laterooms, Orbitz, Lastminute.com, and Airbnb. Our booking engine enables direct reservations from guests visiting your website, effectively reducing intermediary fees while boosting the number of direct bookings. You have the flexibility to update pricing and availability at any time via the web, ensuring continuous access. Moreover, enhanced visibility is provided through Google Hotel Price Ads, Hotel Finder, and Maps, which helps you attract a larger pool of potential guests. This all-in-one management system not only optimizes your hotel’s performance but also enhances your operational efficiency, allowing you to focus more on delivering exceptional guest experiences. Ultimately, it empowers you to elevate your hotel's revenue potential with ease.

Media

Media

Integrations Supported

Agoda
Airbnb
Booking.com
Expedia
Facebook
Google
Google Maps
Tripadvisor

Integrations Supported

Agoda
Airbnb
Booking.com
Expedia
Facebook
Google
Google Maps
Tripadvisor

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OONE

Date Founded

2018

Company Location

Italy

Company Website

oonekey.com

Company Facts

Organization Name

Brilliant Hospitality

Company Location

United Kingdom

Company Website

brillianthospitality.com/hotel-software/

Categories and Features

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Travel Management

Approval Workflow
Expense Reporting
Mobile Access
Policy Management
Profile Management
Reminders
Restriction Management
Travel Booking
Travel Planning

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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