Hostaway
4.8 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 2,110 Ratings
What is OONEKEY?
Effortlessly manage your vacation properties with all necessary tools conveniently accessible in one place. This innovative platform digitizes the check-in process, doing away with lengthy lines and busy waiting areas. Comprising three integrated applications, the Customer App empowers guests to request maintenance services instantly, complete online check-ins, and stay updated with vital information about the property from their smartphones. The Maintenance and Operators App allows operators to receive detailed support requests, including images, while also featuring a calendar for scheduling facility activities and enabling instant messaging with management. Meanwhile, the Structure Application acts as a centralized hub for multiple properties, streamlining communication with customers, coordinating internal and external maintenance teams, and providing an appointment calendar for scheduling needs. Moreover, it offers tools for reporting and analysis, along with the capability to send push notifications directly to customers through their app. This unique integrated system is purpose-built to digitize communication and boost operational efficiency for your tourist facility, ensuring that all technical assistance requests are addressed without delay through a single application. With user-friendly communication options available on both iOS and Android, guests can experience a seamless online check-in that eliminates the frustration of waiting in line. By enhancing every aspect of property management, this groundbreaking solution paves the way for delivering unparalleled service to your guests, ultimately elevating their overall experience.
What is Hostaway?
Hostaway stands out as an exceptional vacation rental platform that seamlessly connects with various channels while providing robust support. It is user-friendly and empowers property managers with sophisticated solutions that enhance operational flexibility.
The platform features a comprehensive dashboard and a mobile application, enabling users to oversee all facets of their marketing, sales, and accounting processes. Hostaway members enjoy premium partnerships with well-known channels such as VRBO, Booking.com, and Airbnb. Additionally, they have the ability to handle complex configurations, granting them unparalleled control and assurance that only Hostaway can provide. Designed with teamwork in mind, Hostaway simplifies staff training, boosts business efficiency, and fosters employee satisfaction. The system includes a booking engine, a customizable WordPress website, and a variety of marketing and sales tools to optimize direct bookings.
Furthermore, Hostaway boasts an array of industry-leading property management systems (PMS) and channel managers, along with seamless integration with over 40 software vendors, making it a comprehensive solution for modern property management.
Integrations Supported
Agoda
Authenticate.com
Authorize.Net
Beam AI
Braintree
ChargeAutomation
DPGO
Doinn
Duve
Enso Connect
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
Sign up and receive a free demo and custom quote
Supported Platforms
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
OONE
Date Founded
2018
Company Location
Italy
Company Website
oonekey.com
Company Facts
Organization Name
Hostaway
Date Founded
2015
Company Location
Finland
Company Website
www.hostaway.com/
Categories and Features
Campground Management
Check-in / Check-out
Rental Management
Site Maps
Utility Billing
Complaint Management
Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Self Service Portal
Survey Management
Hospitality Property Management
Employee Management
Maintenance Management
Online Booking
Vacation Rental
Hotel Channel Management
Promotions Management
Reservations Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Mobile Access
Preventive Maintenance
Technician Management
Spa
Appointment Management
Travel Management
Mobile Access
Travel Booking
Vacation Rental
Contact Management
Housekeeping Management
Payment Processing
Reservations Management
Categories and Features
Channel Management
Campaign Management
Channel Analytics
Lead Management
Dynamic Pricing
Not specified
Guest Messaging
Not specified
Hospitality Property Management
Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management