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What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

What is Eshopbox?

Eshopbox is a robust platform tailored for ecommerce logistics and operations, empowering retail businesses to boost their revenue, reduce costs, and efficiently manage operations across multiple channels. Its strategically placed network of warehouses across India facilitates inventory storage closer to customers, offering comprehensive fulfillment solutions alongside rapid support for direct-to-consumer (D2C), marketplace, business-to-business (B2B), and quick-commerce activities. This all-encompassing software incorporates a wide range of functionalities, including inventory control, order management, warehouse oversight, handling returns, financial reconciliation, and customer self-service portals, all integrated within a cohesive technological framework. Intelligent automation streamlines several processes such as order placement, picking, packing, shipping, and generating labels and invoices, while additional features like smart routing, packing recommendations, service level agreement (SLA) monitoring, exception alerts, real-time tracking, and proactive notifications greatly improve delivery accuracy. In addition, the platform offers comprehensive analytical insights into essential metrics like sales performance, return rates, operational efficiency, inventory status, and shipping data, thereby equipping businesses with essential tools for making informed decisions and engaging in strategic planning. Ultimately, Eshopbox emerges as an indispensable asset for retailers striving to excel in the fiercely competitive ecommerce arena, ensuring they remain agile and responsive to market dynamics.

Media

Media

Integrations Supported

Amazon
BigCommerce
Magento
Shopify
WooCommerce
eBay
AppRiver
Axis LMS
Channel Gate
Dunzo
Flipkart
GoDaddy
Lowe's Kitchen Planner
Nykaa
SAP Cloud Platform
Snapdeal
Stamps.com
Target
Volusion
Walmart

Integrations Supported

Amazon
BigCommerce
Magento
Shopify
WooCommerce
eBay
AppRiver
Axis LMS
Channel Gate
Dunzo
Flipkart
GoDaddy
Lowe's Kitchen Planner
Nykaa
SAP Cloud Platform
Snapdeal
Stamps.com
Target
Volusion
Walmart

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$42.03 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Company Facts

Organization Name

Eshopbox

Date Founded

2012

Company Location

India

Company Website

www.eshopbox.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

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