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What is OPERA Cloud Central?

OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.

What is Amadeus Delphi?

Amadeus Delphi emerges as a top-tier software solution tailored for sales and catering, aimed at optimizing event management in hotels while enhancing group sales. Seamlessly integrating with Salesforce CRM, this platform provides a swift interface that greatly improves the efficiency of sales teams. With Delphi, hotels can easily manage leads, track group bookings, create proposals, and generate contracts. It boasts powerful features for reporting, collaboration, and contact management, which empower hotels to increase conversion rates, reduce booking times, and build lasting relationships with their clients. Engineered to accommodate a diverse range of hotels, Delphi streamlines operational processes, enhances customer engagement, and drives revenue growth. Furthermore, its intuitive interface allows staff to quickly become proficient, thereby maximizing the software's advantages for enhanced overall productivity. The flexibility of Delphi ensures that it can adapt to the unique needs of different hotel environments, making it an invaluable asset in the competitive hospitality landscape.

Media

Media

Integrations Supported

Cvent Event Management
IDeaS G3 RMS
MeetingPackage
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Sertifi
Simphony POS

Integrations Supported

Cvent Event Management
IDeaS G3 RMS
MeetingPackage
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Sertifi
Simphony POS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$120.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/hospitality/products/opera-central/

Company Facts

Organization Name

Amadeus

Date Founded

1987

Company Location

Spain

Company Website

www.amadeus-hospitality.com/sales-catering-software/delphi/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

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