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What is OPERA Cloud PMS?

Hoteliers have a wide range of needs for a property management system, which includes managing hotel operations, tracking guest preferences, overseeing room inventory and rates, and continuously adapting while prioritizing data security. To meet these comprehensive requirements, Oracle Hospitality has introduced the OPERA Cloud property management solution. This user-friendly PMS is designed for mobile access, allowing seamless IT processes and centralized information retrieval from any location at any time. With its open architecture, integrated services, and open API, OPERA Cloud encourages innovation and addresses the varied needs of hotels, significantly enhancing the guest experience. Tailored specifically for the hospitality industry, this cloud-based PMS provides crucial features that support hotels of all sizes and operational complexities. By freeing front desk personnel from a stationary position, the system facilitates guest service throughout the entire property, leading to shorter check-in and check-out times. Additionally, the platform boosts operational effectiveness by providing staff with real-time updates, which empowers hotels to swiftly respond to guest requests and preferences, ultimately fostering greater guest satisfaction. The advancement in technology continues to shape how hotels manage their operations, paving the way for even more improvements in the future.

What is Estevano?

Estevano is a robust platform aimed at improving the guest experience at independent hotels, resorts, and hotel chains. It combines a guest application and web interface with a multilingual AI concierge that includes voice support and a user-friendly team console accessible through a browser. Guests can inquire about various hotel services, make assistance requests, order room service, and schedule spa or dining experiences. The AI concierge effectively channels these inquiries to the right hotel departments for quick resolution, while the console systematically tracks guest requests, tasks, and reservations. Estevano's multilingual capabilities, covering languages such as English, Spanish, French, German, Italian, and Portuguese, cater to a broad range of guests. Moreover, it integrates smoothly with Oracle OPERA Cloud to leverage property and reservation data, while other property management system integrations are approached as separate projects. Hotels can easily facilitate guest access through a QR code or a direct link, allowing for the seamless incorporation of Estevano into existing property management workflows. This streamlined approach not only enhances operational efficiency but also significantly boosts guest satisfaction. Ultimately, Estevano is dedicated to delivering a highly personalized and efficient experience tailored to each guest's needs.

Media

Media

No images available

Integrations Supported

Aiello TMS Pro
Bloomreach
Bowo
DigitalGuest
Goki
Hudini
Loopon
OPERA Room Reservations
Oobeo
OpenKey
PUR Valet
Redwood Migration Accelerator by PCLnXAI
RoomPriceGenie
Runnr.ai
Servme
Squirrel POS
Superbutler

Integrations Supported

OPERA Cloud PMS
WhatsApp

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/

Company Facts

Organization Name

Estevano

Date Founded

2026

Company Location

Spain

Company Website

estevano.com

Categories and Features

Categories and Features

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