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What is OPERA Cloud PMS?

Hoteliers have a wide range of needs for a property management system, which includes managing hotel operations, tracking guest preferences, overseeing room inventory and rates, and continuously adapting while prioritizing data security. To meet these comprehensive requirements, Oracle Hospitality has introduced the OPERA Cloud property management solution. This user-friendly PMS is designed for mobile access, allowing seamless IT processes and centralized information retrieval from any location at any time. With its open architecture, integrated services, and open API, OPERA Cloud encourages innovation and addresses the varied needs of hotels, significantly enhancing the guest experience. Tailored specifically for the hospitality industry, this cloud-based PMS provides crucial features that support hotels of all sizes and operational complexities. By freeing front desk personnel from a stationary position, the system facilitates guest service throughout the entire property, leading to shorter check-in and check-out times. Additionally, the platform boosts operational effectiveness by providing staff with real-time updates, which empowers hotels to swiftly respond to guest requests and preferences, ultimately fostering greater guest satisfaction. The advancement in technology continues to shape how hotels manage their operations, paving the way for even more improvements in the future.

What is Guestara?

Guestara is a cutting-edge platform that utilizes artificial intelligence to improve guest management for various accommodations, including hotels, resorts, hostels, short-term rentals, and growing hotel chains by digitizing and optimizing the entire guest journey from the moment of booking until after their departure. Rather than substituting a property's current management system, it integrates smoothly, offering a modern interface that enhances the tools hotels already have in place. Among its key features, Guestara provides swift, contactless check-in via AI-powered ID scanning that takes about 30 seconds, along with convenient registration methods through self-service kiosks and tablets; a fully functional AI chatbot available 24/7, customized to each property's data; and a unified inbox that consolidates communications from WhatsApp, email, SMS, and social media into a single, easy-to-navigate view. Furthermore, the platform offers AI-driven upselling opportunities, in-room dining and food & beverage ordering capabilities, integrated payment options, automated guest review collection, sentiment tracking, keyless entry that works with over 50 smart lock brands, and a personalized guest application embedded on the hotel's website, all of which work together to provide a seamless and up-to-date guest experience. This holistic strategy not only optimizes operational efficiency but also enhances overall guest engagement, ultimately positioning it as an essential resource for contemporary hospitality management. The future of hospitality is evolving, and Guestara is at the forefront of this transformation, ensuring that guests receive unparalleled service and convenience.

Media

Media

No images available

Integrations Supported

Aiello TMS Pro
BOTSHOT
Bloomreach
Boulevard
Cloudbeds
DigitalGuest
Goki
Hudini
Inn-Flow
Loopon
OPERA Cloud Central
Oobeo
OpenKey
Oracle Cloud Infrastructure
Redwood Migration Accelerator by PCLnXAI
RoomPriceGenie
Runnr.ai
Sertifi
Servme
Vouch

Integrations Supported

Aiello TMS Pro
BOTSHOT
Bloomreach
Boulevard
Cloudbeds
DigitalGuest
Goki
Hudini
Inn-Flow
Loopon
OPERA Cloud Central
Oobeo
OpenKey
Oracle Cloud Infrastructure
Redwood Migration Accelerator by PCLnXAI
RoomPriceGenie
Runnr.ai
Sertifi
Servme
Vouch

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/hospitality/hotel-property-management/products/hotel-management-software/

Company Facts

Organization Name

Guestara

Date Founded

2024

Company Location

India

Company Website

www.guestara.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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