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What is OPERA Room Reservations?

Oracle Hospitality OPERA Room Reservations provides a comprehensive database to effectively manage room inventory, streamlining the process for a variety of reservation types such as individual, group, corporate, travel agent, multi-leg, multi-rate, and waitlisted bookings. This integrated platform is tailored for smooth reservation management across various locations and properties, featuring intuitive sales interfaces that aid agents in efficiently navigating the booking process. Moreover, it boasts automated multi-tiered rate and inventory management controls, accommodating intricate functions such as shared reservations and loyalty programs. By offering innovative solutions that allow for adjustments based on specific business requirements, the Oracle Hospitality OPERA Room Reservation System promotes the seamless exchange of crucial operations between the central system and property applications. Consequently, it creates a single repository for portfolio data, which significantly minimizes the steps needed to finalize reservations. This centralized database not only assures easy access to essential property information but also significantly boosts the efficiency of managing reservations. Ultimately, the system enhances operational effectiveness, ensuring that both staff and guests have a smoother experience throughout the reservation journey.

What is OPERA Cloud Central?

OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.

Media

Media

Integrations Supported

OPERA Cloud PMS
Atomize
FLEXIPASS
MeetingPackage
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

Integrations Supported

OPERA Cloud PMS
Atomize
FLEXIPASS
MeetingPackage
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle Hospitality

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/hospitality/products/hotel-reservation-software/

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/hospitality/products/opera-central/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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