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Ratings and Reviews 0 Ratings
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OPUS stands out as a premier no-code AI platform designed specifically for the industrial sector, enabling users to effectively model both equipment and processes. By utilizing OPUS, organizations can access a wide array of benefits including insights for process optimization, predictive maintenance, reduced energy consumption, enhanced productivity, precise forecasting, greater asset reliability, diminished maintenance expenditures, improved planning capabilities, and valuable ESG reporting with carbon reduction insights.
Teams can leverage this platform without needing any programming skills, allowing them to extract insights from their data and anticipate future scenarios effortlessly. Dive deeper into your asset's data like never before, revealing unforeseen correlations that may not have been immediately apparent.
Conducting root cause analysis on specific components can help direct your efforts where they matter most, ensuring efficient use of resources. The automated AI predictive insights provided by OPUS enable strategic planning for interventions and empower you to make well-informed business decisions confidently.
With the capability for rapid deployment and receiving AI model results in mere minutes after creation, organizations can harness the full potential of their existing operational data, leading to tangible returns on investment with the expertise of their current team of asset engineers, operators, and maintenance managers.
Transform your entire facility, plant, or work site by tapping into the remarkable potential of automated AI and witness the significant improvements in operational efficiency and effectiveness. Seize the opportunity to elevate your industrial processes to new heights with OPUS.
What is EvaluAgent?
Our Quality Assurance Platform is specifically crafted to enable Contact Centers such as yours to significantly improve the overall experiences of customers, agents, and users, leading to enhanced outcomes. By simply responding to a few easy questions, you can evaluate your current status on the journey to Smart Quality, and we will provide personalized suggestions to advance your QA methodologies. Minimize risks by aggregating customer insights, performance indicators, and text analysis to quickly identify conversations that warrant your attention. Effortlessly integrate and access interactions, survey responses, and performance analytics within the most extensive QA and enhancement platform on the market. Automatically assess each call, email, and chat exchange to detect lapses in customer experience and compliance. Tailor your own signals and filters to direct specific conversations to your QA team for comprehensive assessment and investigation of underlying issues. Generate actionable reports that can be effectively leveraged by your business. Furthermore, demonstrate the return on investment by monitoring how your QA efforts improve operational efficiency, stimulate sales, and elevate satisfaction for both customers and employees. By utilizing our platform, you can uphold exceptional standards while also nurturing a culture of perpetual improvement throughout your organization, ultimately leading to a more engaged workforce and delighted customers.
Integrations Supported
AVEVA PI System
AWS App Mesh
Aspen HYSYS
Assembled
Azure Industrial IoT
Beam AI
ControlST
FactoryTalk Historian
Microsoft Entra ID
Motileo
Integrations Supported
AVEVA PI System
AWS App Mesh
Aspen HYSYS
Assembled
Azure Industrial IoT
Beam AI
ControlST
FactoryTalk Historian
Microsoft Entra ID
Motileo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VROC
Date Founded
2016
Company Location
Australia
Company Website
vroc.ai/products/opus/
Company Facts
Organization Name
EvaluAgent
Date Founded
2012
Company Location
United Kingdom
Company Website
www.evaluagent.com
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
No-Code Development
AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce