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Ratings and Reviews 0 Ratings
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What is OTRAMS?
OTRAMS provides an extensive online travel booking solution designed explicitly for B2C operations, ensuring outstanding travel experiences for clients. Its travel reservation software is specifically crafted for B2B bookings and corporate self-service, integrating front-end, mid-office, and back-office functionalities. Furthermore, the platform offers tailored solutions for wholesale operations and destination management companies, streamlining the administration of destination inventory, ground services, and direct contracts. Travel management companies benefit as well, utilizing OTRAMS as a centralized system that optimizes the communication between suppliers and travel agencies. This holistic travel ERP software combines multiple features, including travel booking systems, supplier integrations, agent management, API redistribution, and dynamic packaging, all within a cohesive and intuitive interface. By adopting OTRAMS, travel businesses can effectively broaden their operations with reliable, client-focused, growth-oriented, and performance-driven solutions, which are essential for maintaining a competitive edge in the ever-changing travel industry. This forward-thinking methodology not only boosts operational efficiency but also cultivates enduring client relationships, creating a mutually beneficial environment for both businesses and travelers. With OTRAMS, the future of travel management looks promising and full of potential.
What is Mercury Office?
Mercury Office is a sophisticated travel agency database designed specifically for the requirements of travel agents. It allows front office staff to effortlessly create customer booking files, track payments, and send welcome home letters. Meanwhile, back office teams can effectively manage supplier payments, conduct bank reconciliations, handle staff payroll, and evaluate the business's profitability. A notable feature of Mercury Office is its fully web-based interface, which provides global access while ensuring that your data remains secure with advanced protections. The development of this system involved collaboration with experienced front office travel agents, ensuring a user-friendly experience in every aspect. Furthermore, its powerful reporting functionality gives back office personnel the necessary resources to streamline processes such as reconciliation and supplier payment management. This comprehensive approach not only improves operational efficiency but also empowers travel agencies to concentrate more on delivering exceptional service to their clients. With Mercury Office, travel agencies can elevate their administrative capabilities and enhance client satisfaction significantly.
Integrations Supported
GIATA
RateHawk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$65 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Qtech Software
Date Founded
2005
Company Location
India
Company Website
www.otrams.com
Company Facts
Organization Name
Ease Technology
Date Founded
2004
Company Location
United Kingdom
Company Website
www.easetechnology.co.uk/articles/Mercury-Office---The-complete-travel-office-solution/2/
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
Categories and Features
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations