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What is OTT Monitor?
Leading an OTT service necessitates the use of tools like OTT Monitor to effectively monitor the Quality of Experience (QoE) for users. This tool provides the capability to pinpoint the exact bitrates and resolutions employed during video playback, accommodating the fluctuations introduced by adaptive streaming. Additionally, it delivers in-depth measurement reports featuring a range of statistics, visual aids such as curves and pie charts, along with geolocation maps. Such functionality allows for the collection of QoE data from potentially thousands or millions of users, granting a thorough insight into their viewing experiences. By harnessing these insights, you are empowered to make strategic decisions that can significantly enhance service delivery and boost user satisfaction while remaining competitive in the market. Ultimately, this comprehensive approach can lead to sustained growth and improved user engagement.
What is NG-xTVMS?
IP transmission faces numerous obstacles such as traffic congestion, packet loss, and varying delays, which can significantly distort digital video signals. The consequences of error propagation on video are notably more detrimental than on audio and much worse than on standard data transmissions. To prevent customer loss, it is vital to proactively identify outages and problems before they worsen. Encoding issues in both live and recorded content can arise at the head-end, potentially impacting all viewers simultaneously. By assessing the video quality before encryption, it becomes feasible to detect and rectify issues at an early stage. Equipment malfunctions on the customer’s end often play a major role in service degradation or total failure. Being able to pinpoint these problems before customers become aware is a crucial sign of high service quality. Therefore, it is highly recommended to implement diagnostics for each End Office Equipment (EOC) device. The complexity of IPTV technology lies in its integration of various information layers, protocols, and hardware components. This intricate interaction can result in challenges not only during the initial setup but also throughout ongoing operations, making continuous monitoring and maintenance essential. As a result, ensuring smooth communication among these different elements is critical for providing a dependable viewing experience, ultimately enhancing customer satisfaction in the long run.
Integrations Supported
Brightcove
HTML
YouTube
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
AccepTV
Company Website
www.acceptv.com/en/products_ott_monitor.php
Company Facts
Organization Name
Net Research
Company Location
United States
Company Website
www.netrsr.com/wp-content/uploads/2021/08/NG-xTVMS.pdf