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What is Oaky?
The extensive upselling platform offered by Oaky is meticulously crafted to assist your hotel at every facet of its operations. You have the option to either delve into Oaky independently or connect with our sales team for a customized demonstration; we are enthusiastic about showcasing its capabilities to you. By giving guests the opportunity to choose services and products aligned with their individual tastes, Oaky provides a bespoke upselling experience. This strategy, which relies on data to deliver personalized upselling moments, has consistently demonstrated an ability to enhance return on investment. Through automation, Oaky not only increases the revenue generated from each guest but also simplifies your operational processes. Additionally, Oaky enriches the guest experience and fosters more revenue through targeted upselling strategies. By sending automated messages to guests prior to their arrival at strategically chosen intervals between booking and check-in, Oaky significantly enhances conversion rates. Guests enjoy the advantage of ongoing access to pertinent add-ons and upgrades throughout their stay, fostering a welcoming environment. Moreover, Oaky plays a vital role in boosting the chances of direct bookings while reducing cancellation rates, which ultimately leads to a more profitable hotel business. With Oaky, your hotel can optimize its revenue potential while ensuring that guests feel appreciated and attended to at every stage of their journey, thus reinforcing their loyalty. This innovative approach not only drives profitability but also cultivates a lasting relationship between your hotel and its guests.
What is Genuyn?
Engage your visitors in a compelling way that mirrors the allure of a captivating film, by incorporating a chatbot and a Messenger web widget on your hotel’s website to foster interaction with potential guests. By recognizing who visits your site, you can create a seamless line of communication that persists even after they leave the page, turning inquiries into bookings and freeing up your staff while simultaneously increasing Direct Bookings. As soon as a guest books a room, gather insights about them, regardless of how they made the reservation, and assess their preferences and interests to build a relationship before their stay; for instance, you might send a wine tour offer to an enthusiast or complimentary gallery tickets to an art lover. Connect with your guests in real-time through popular social messaging platforms like Facebook Messenger, WhatsApp, and SMS, allowing you to promptly address their questions, resolve issues, and enhance their experience with personalized touches. It’s noteworthy that 13% of chat interactions lead to Direct Bookings, underscoring the power of tailored communication, and by fostering this relationship, you can encourage repeat visits and cultivate lasting loyalty among your guests. Ultimately, these strategies not only elevate guest satisfaction but also contribute significantly to the overall reputation and success of your hotel.
Integrations Supported
Amadeus Central Reservations System (CRS)
Duetto
Google Business Messages
Guestline
HiJiffy
Lobbi
Mews
Opera
Protel Booking Engine
ReviewPro
Integrations Supported
Amadeus Central Reservations System (CRS)
Duetto
Google Business Messages
Guestline
HiJiffy
Lobbi
Mews
Opera
Protel Booking Engine
ReviewPro
API Availability
Has API
API Availability
Has API
Pricing Information
€3 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Oaky
Company Location
Netherlands
Company Website
oaky.com
Company Facts
Organization Name
Genuyn
Date Founded
2017
Company Location
United Kingdom
Company Website
genuyn.com