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What is Ocean by CognisantMD?

Ocean by CognisantMDâ„¢ establishes a fluid link between patients, healthcare providers, and researchers via secure patient forms, screening tools, and surveys that integrate seamlessly with electronic medical records (EMR). By implementing tablets in waiting areas and enabling online patient registration, Ocean markedly improves the quality of care, efficiency, and overall satisfaction experienced by patients. Patients enjoy the convenience of checking in at kiosks, completing forms, updating their contact information, and providing detailed health histories through secure tablets that automatically sync with the EMR system. In addition, web-based forms facilitate the organization of tasks such as scheduling appointments, registering new patients, and processing prescription refills directly on the clinic's existing website. Secure messaging capabilities further enable patients to register, share their medical histories, and update health records from their smartphones or home computers ahead of their appointments. Beyond these features, the platform allows for easy identification of specialists, secure transmission and reception of patient referrals, tracking of referral statuses, timely electronic updates to patients, and efficient management of central intake processes. In this manner, Ocean not only enhances operational efficiency but also fosters a more patient-centered approach to healthcare, ultimately leading to better health outcomes and increased patient trust. This innovative system reflects a significant step forward in bridging the communication gap in healthcare.

What is ActiveTRACK?

HealthWare Systems is committed to delivering exceptional patient experiences. Our patient tracking solution, ActiveTRACK, offers up-to-the-minute data on patient status while facilitating the oversight of registrations, flow rates, and wait times. This innovative tool empowers management to optimize staffing and resource allocation, quantify progress towards specific objectives aimed at enhancing efficiency, reducing registration and wait times, and elevating patient satisfaction levels. Upon arrival, patients have the convenience of checking in at either a kiosk or a designated greeter station. Those who are pre-registered can instantly access and complete any necessary documents. Furthermore, essential items such as insurance cards or photo IDs can be easily scanned through the system. To further assist patients, ActiveTRACK generates wayfinding maps that guide them throughout the healthcare facility. Additionally, the platform employs sophisticated waitlist strategies to ensure prompt processing, ultimately contributing to a more streamlined healthcare experience for all individuals involved. In doing so, ActiveTRACK not only enhances operational efficiency but also fosters a more patient-centered environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CognisantMD

Company Location

Canada

Company Website

www.cognisantmd.com

Company Facts

Organization Name

HealthWare Systems

Company Location

United States

Company Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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