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What is OceanX?

Guthy-Renker, recognized as one of the largest and most prestigious direct marketing companies worldwide, specializes in technology-driven direct-to-consumer fulfillment within the health and beauty industries. This rich history provides the DTC commerce experts at OceanX with more than thirty years of valuable direct selling experience. By leveraging our deep understanding and expertise in managing large-scale personalized beauty subscriptions, we collaborate closely with you to develop innovative solutions that enhance both service quality and customer satisfaction. As your devoted logistics partner, we are unwaveringly dedicated to ensuring a positive experience with each customer interaction. OceanX’s cutting-edge technology platform, Bridge, is purposefully designed to be API-driven, scalable, and secure, forming the core of the Bridge Portal. This user-friendly interface offers a holistic view of your fulfillment operations, keeping you informed and empowered at all times. Our relentless pursuit of excellence drives us to constantly explore new methods for adaptation and improvement, guaranteeing that we not only meet but exceed the shifting expectations of your business and clientele. Ultimately, our goal is to forge a partnership that fosters growth and innovation in your brand’s journey.

What is ManageOrders?

ManageOrders is an innovative self-service solution for customer order management that enhances the functionality of your OnSite business management software by providing a web portal for customers to easily manage their orders. This convenience allows customers to effortlessly review their orders, track shipments, and process payments anytime and on any device, whether it’s a desktop, laptop, tablet, or smartphone. Not only does ManageOrders streamline the ordering process for customers, but it also conserves valuable time and resources for your business by facilitating self-service and minimizing reliance on your sales or customer service teams to address order inquiries. Furthermore, the platform offers extensive customization options, enabling you to align its appearance with your business branding by matching your website's design, incorporating your logo, and utilizing a personalized URL. With ManageOrders, you maintain complete control over the customer experience, deciding what aspects they can access and manage, including orders, payments, designs, and shipping details. The system is crafted to be mobile-responsive, ensuring smooth functionality across various devices, which guarantees an efficient order management experience for your customers. Additionally, its user-friendly interface is designed so that individuals with varying levels of technical expertise can navigate the platform with ease, enhancing overall customer satisfaction and engagement. Ultimately, ManageOrders positions your business to better meet customer needs while fostering a more streamlined operational workflow.

Media

Media

Integrations Supported

Avalara
InkSoft
Onsite
Sage Business Cloud Accounting
Shopify
WordPress

Integrations Supported

Avalara
InkSoft
Onsite
Sage Business Cloud Accounting
Shopify
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OceanX

Date Founded

2016

Company Location

Canada

Company Website

oceanx.com

Company Facts

Organization Name

ShopWorks

Date Founded

1997

Company Location

United States

Company Website

www.shopworx.com/manageorders/

Categories and Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Order Fulfillment

Choose Shipping Service
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management
eCommerce Integration

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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