OctopusPro Reviews & Ratings

OctopusPro

5.0 out of 5 stars

Ratings and Reviews 45 Ratings

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design 5 out of 5 stars
support 5 out of 5 stars

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What is OctopusPro?

OctopusPro serves as a comprehensive solution for managing field services, equipping mobile and home service companies with tools for efficient scheduling, booking, invoicing, and workforce oversight. Tailored for various sectors, such as cleaning, landscaping, pest control, healthcare, and automotive services, OctopusPro significantly boosts operational efficiency by automating processes and enhancing customer engagement. With functionalities that include real-time tracking, automated alerts, secure payment solutions, and easy online booking, OctopusPro effectively reduces administrative burdens while increasing productivity and revenue. Its adaptable interface is suitable for enterprises of any size, simplifying the management of services considerably. Thousands of professionals trust OctopusPro to optimize their operations, elevate customer satisfaction, and facilitate seamless business growth, making it an essential tool in the competitive service industry landscape. By choosing OctopusPro, businesses position themselves for success in an ever-evolving marketplace.

What is Octopus ITSM?

A unified solution for IT service management, hardware asset management, and all enterprise service management requests is offered by Octopus ITSM software. This comprehensive platform streamlines request and asset management efficiently, regardless of the scale of your operations. With a focus on user satisfaction, Octopus ITSM software aligns your internal services, ITSM, and CMMS strategies effectively. Its cloud-based architecture, coupled with various integration capabilities, guarantees a rapid and favorable return on investment. Additionally, Octopus ITSM software empowers you to swiftly pinpoint the necessary improvements and implement them, thereby enhancing the productivity of your IT team. By leveraging this tool, organizations can foster a more responsive and efficient service management environment.

Media

Media

Integrations Supported

2Checkout
Apple Pay
Checkout.com
Eway
Google Calendar
Google Maps
Google Wallet
Mailchimp
PayPal
QuickBooks Online
Samsung Pay
Stripe
Twilio
WePay
Xero

Integrations Supported

Stackify Retrace

API Availability

API Availability

Pricing Information

$10 per month
Free Trial Offered?

Pricing Information

$60.00/month/user

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

OctopusPro

Date Founded

2011

Company Location

Australia

Company Website

www.octopuspro.com

Company Facts

Organization Name

Octopus-ITSM.com

Date Founded

2005

Company Location

Canada

Company Website

www.octopus-itsm.com

Categories and Features

Auto Detailing

Not specified

Car Wash Management

Not specified

Carpet Cleaning

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management

Field Sales

Activity Tracking
CRM
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Time Tracker
Visit Scheduling
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Services

Not specified

Limo

Accounting / Payroll
Customer Management
Dispatching / Navigation
Job Dashboard
Pricing Management
Reservation Management

Locksmith

Billing & Invoicing
CRM
Dispatch Management
GPS Tracking
Mobile Access
Payment Processing
Scheduling

Snow Removal

Not specified

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Asset Management

Asset Tracking
Configuration Management
Contract/License Management
Cost Tracking
Inventory Management
Maintenance Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Ticket Management

ITSM

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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