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What is OdinText Text Analytics?

Customer Intelligence operates at the intersection of Customer Experience and Business Intelligence, revealing the crucial connection between customer feelings and the performance indicators that drive business success. Through Explore, your organization can leverage essential insights to make impactful and well-informed decisions. The feedback, surveys, and support interactions you gather from customers can be analyzed more thoroughly using OdinExplore, allowing for a deeper understanding of the data. By delving into the themes found within customer feedback, you can pinpoint the topics that resonate the most with your audience. Explore includes beneficial features such as auto-terms, the development of key topics, application of dictionaries, and analysis of emotional sentiment. Additionally, you have the option to segment your data based on various demographics, ratings, or time periods to uncover distinctions among different customer groups. Conducting multiple experiments can lead to new discoveries about varied customer segments and products, ultimately refining your business strategies accordingly. This holistic methodology not only improves comprehension but also fosters ongoing enhancements in customer engagement, ensuring that your strategies remain aligned with customer expectations. By continually adapting to these insights, organizations can stay ahead in a competitive market.

What is Nylas?

Countless individuals. Infinite interactions. A singular API. The Nylas APIs are the driving force behind applications that seamlessly integrate email, calendar, and contacts, syncing data from any inbox worldwide. Nylas stands out as the sole provider of an API that encompasses all email, calendar, and contacts integrations. Users can enrich contact records by filling in any missing details. Additionally, a connection graph enhances introductions by making them more personal. By merging data from various address books, you can establish a unified data source, ensuring consistency and accuracy across platforms. This comprehensive integration transforms how applications interact with essential communication tools.

Media

Media

Integrations Supported

5X
ATLAS by Workland
Desktop.com
InsuredMine
Pandium
Quickwork

Integrations Supported

5X
ATLAS by Workland
Desktop.com
InsuredMine
Pandium
Quickwork

API Availability

Has API

API Availability

Has API

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OdinAnswers

Company Location

United States

Company Website

odinanswers.com/platform/

Company Facts

Organization Name

Nylas

Company Location

United States

Company Website

www.nylas.com

Categories and Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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