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What is Okendo?

To foster trust and enhance conversion rates, it's essential to gather impactful customer testimonials. Showcasing customer images and videos in dedicated media galleries can effectively spotlight your clientele and set your brand apart. To deepen customer relationships and elevate marketing effectiveness, it's critical to gather insightful first-party customer data. The seamless data synchronization from Okendo will empower your marketing initiatives within Klaviyo. You have the ability to collect engaging customer content, including reviews, ratings, profiles, photos, videos, as well as questions, answers, and comments. Additionally, you can create stunning and customizable displays to feature your customer community in prominent areas throughout your store. With a diverse array of tools and controls at your disposal, managing your customer group becomes an efficient and streamlined process. Ultimately, these strategies will not only enhance customer engagement but also contribute to the overall growth of your brand.

What is LoyaltyLion?

LoyaltyLion is a customer loyalty platform built for ecommerce brands, enabling them to design, manage, and optimize rewards programs that drive repeat purchases and long-term customer engagement. Purpose-built for direct-to-consumer brands on Shopify, Shopify Plus, and Shopify POS, it serves sectors including apparel, beauty, health and wellness, and consumer goods. LoyaltyLion provides a fully customizable loyalty platform. Customers earn points through purchases, product reviews, referrals, social media interactions, and custom API-triggered behaviors, then redeem them for vouchers, gift cards, free products, shipping upgrades, or custom rewards. Rather than relying on pop-up widgets, the loyalty experience is fully embedded within the storefront, with points balances visible on product pages and rewards redeemable directly at checkout. The platform supports multi-level VIP tiers, enabling brands to reward their most valuable customers with escalating perks including free shipping, percentage discounts, and early access to sales and product launches. Its referral tools let brands turn existing customers into an acquisition channel through shareable links with built-in fraud protection. LoyaltyLion's analytics suite includes real-time dashboards tracking loyalty-attributed revenue and repeat purchase rates, CLV reporting, and automated segmentation tools that help brands target their marketing more precisely. Shopify POS integration extends loyalty into physical retail, keeping earning and redemption consistent across online and in-store channels. The platform also connects with 50+ third-party tools spanning email marketing, helpdesk, and workflow automation. Built-in AI surfaces recommendations on promotion timing, reward combinations, and campaign segmentation, while AI-assisted translation supports localization across 130+ languages. Trusted by 10,000+ brands over 12 years and recognized as G2's top mid-market loyalty solution from 2024 to 2026.

Media

Media

Integrations Supported

Attentive
Klaviyo
LimeSpot
Shopify
Bubblehouse
Canopy
Google Business Profile
Smartrr
Visually
Zaymo

Integrations Supported

Attentive
Klaviyo
LimeSpot
Shopify
Bloomreach
ConnectPOS
Fresh Relevance
Gorgias
HubSpot Marketing Hub
Plobal Apps - Mobile Commerce App
Shopney
Stamped
Weglot
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

US$199.00/month
LoyaltyLion pricing is based on a combination of your monthly orders and average order value.

There are three plans:


Classic (from US$199/month)
Advanced (Custom pricing provided)
Plus (Custom pricing provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Okendo

Date Founded

2016

Company Location

Australia

Company Website

www.okendo.io

Company Facts

Organization Name

LoyaltyLion

Date Founded

2012

Company Location

United Kingdom

Company Website

loyaltylion.com

Categories and Features

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Categories and Features

Customer Loyalty

CRM
Customer Activity Tracking
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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