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What is Okout CRM?

Okout is an exceptionally user-friendly and versatile Business Suite designed to empower organizations to maximize their operational efficiency. As a cloud-based solution, it seamlessly works across multiple devices, offering users significant flexibility. The suite features an impressive range of tools, including ERP, CRM, BPM, mobile sales, POS, document management, manufacturing, rentals, contracts, and dimensional accounting, making it suitable for various industries like retail, trading, distribution, manufacturing, real estate, hospitality, construction, and services. Furthermore, our IT & Business Consultancy Division provides a full spectrum of professional services aimed at assisting clients in enhancing value while minimizing both investment and operational risks. This comprehensive suite of offerings is tailored to meet the needs of both small businesses and large corporations, ensuring every client can discover a fitting solution. By utilizing Okout, organizations can not only streamline their operations but also effectively reach their strategic objectives, ultimately driving growth and success. The adaptability and extensive capabilities of Okout position it as a vital partner in the journey towards business excellence.

What is CloudApper Desk?

CloudApper Desk presents a groundbreaking and budget-friendly ticketing solution aimed at improving customer support and driving business expansion. This all-encompassing application streamlines customer service functions through an intuitive dashboard and simple ticket management, providing the necessary adaptability to enhance operational efficiency. Understanding your business environment is crucial, and CloudApper Desk empowers you to gather and analyze critical data. By identifying persistent issues, you can uncover ways to refine your products and services, thereby strengthening your business foundation. The impression clients receive is significantly influenced by the caliber of after-sales assistance; with CloudApper Desk, you can dazzle your customers by monitoring activities, organizing ticket assignments, and facilitating rapid responses right from your mobile device. By leveraging the centralized data system of CloudApper Desk, you can amplify the speed and quality of your customer service management. This innovative tool features a user-friendly dashboard that showcases recent tickets, most recent replies, and other pertinent information, giving users a holistic view of their support operations. Consequently, your team can collaborate more effectively, ensuring that customer concerns are resolved quickly and comprehensively. Ultimately, adopting CloudApper Desk not only enhances operational workflows but also fosters a stronger relationship with your clients through improved service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$17 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Solaripe General Trading

Date Founded

2010

Company Location

United Arab Emirates

Company Website

solaripe.com

Company Facts

Organization Name

CloudApper

Date Founded

2018

Company Location

United States

Company Website

www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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