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What is Olery?

Promote direct bookings by integrating brief review summaries into your website and marketing materials. This tactic is beneficial for a variety of organizations, including online travel agencies, hotels, restaurants, attractions, and destination marketing groups. By utilizing insights from a wealth of reviews across multiple relevant platforms and leveraging over a decade of hospitality data, businesses can make well-informed, data-driven decisions. This method proves advantageous not only for hospitality venues but also for real estate investors, financial institutions, third-party suppliers, and tourism authorities. Furthermore, you can easily incorporate hospitality review information and reputation management tools into your existing software systems or choose our customizable reputation dashboard tailored for your hospitality clients. This solution is especially valuable for software vendors and service providers, as well as hospitality chains, enabling them to enhance their offerings and better cater to their clientele. Ultimately, adopting these strategies not only boosts your business's visibility but also fosters stronger customer relationships and engagement. Such integration can lead to increased customer loyalty and repeat business over time.

What is Loopon?

Explore a robust engagement platform tailored for hotels aiming to amplify revenue, increase guest satisfaction, and nurture loyalty throughout each stage of the guest journey. By offering commission-free upselling and pre-arrival surveys, you and your guests can collaboratively design a perfect stay. One-click upgrades not only enhance your revenue prior to guest arrival but also build excitement for their upcoming visit. The In-Stay feature acts as a responsive feedback and messaging system, facilitating immediate service recovery and boosting satisfaction during their stay. Guests can easily connect to WiFi or scan a QR code to share their feedback or communicate directly through SMS and WhatsApp regarding their experiences. Prompting elegant single-page surveys right after their departure showcases your sincere interest in their input. Furthermore, a comprehensive array of analytics and reputation management tools enables you to make well-informed strategic decisions, improve guest satisfaction ratings, and enhance your presence on review sites. This platform effectively streamlines communication while significantly improving the overall guest experience, ensuring that their stays are not only memorable but also lead to repeat visits. The integration of these features solidifies lasting relationships between hotels and their guests, creating a cycle of loyalty that benefits both parties.

Media

Media

Integrations Supported

Tripadvisor
CanopyDeploy
Lobbi

Integrations Supported

Tripadvisor
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
Mews
OPERA Cloud PMS
Salesforce
WhatsApp
Yelp
apaleo
protel MICE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Olery

Date Founded

2010

Company Location

Netherlands

Company Website

olery.com

Company Facts

Organization Name

Loopon

Date Founded

2007

Company Location

Sweden

Company Website

www.loopon.com

Categories and Features

Categories and Features

Guest Messaging

Not specified

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis

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