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What is Oliver?

Many veterinary clinics encounter difficulties in managing cancellations and open appointment slots, leading to considerable financial setbacks each month due to unfilled openings. Oliver's waitlist feature simplifies this issue by automatically addressing these calendar vacancies without necessitating any phone calls from the clinic team. By adopting an online scheduling system that effectively integrates with your practice management software, clinics can significantly reduce phone inquiries, thereby delivering a more modern and efficient experience for clients. As both clinic staff and pet owners increasingly prefer texting due to its convenience and speed, clients can obtain immediate responses while staff can handle multiple discussions at once. Moreover, the ability to securely gather deposits during the booking process or through text messages eliminates the need for phone calls to collect sensitive data. With advanced encryption measures in place, you can be assured that your client's information remains confidential and secure. This progressive strategy not only boosts operational efficiency but also enhances the overall experience for clients, fostering stronger relationships between clinics and pet owners. Ultimately, a streamlined approach to scheduling and communication can transform the way veterinary practices interact with their clientele.

What is ClinicSmart?

ClinicSmart is a cloud-based practice management solution tailored for private clinics in Spain, equipped with an AI-driven receptionist that efficiently manages both calls and WhatsApp messages. This intelligent assistant introduces itself in Spanish and is capable of organizing the live calendar by booking, rescheduling, or canceling appointments, all through a single conversation. Any inquiries that go beyond scheduling are promptly forwarded to clinic personnel along with a brief summary for their review. The software includes a comprehensive suite of tools, such as management of patient records, calendars for healthcare professionals and treatment spaces, appointment reminders and confirmations, a waitlist for canceled appointments, clinical documentation, digitally signed consent forms, session packages, and billing for patients. It supports a variety of clinic types, including podiatry, physiotherapy, dentistry, gynecology, aesthetics, and aesthetic medicine. Moreover, Verifactu reporting can be added as an optional feature for enhanced analytics. With all data securely stored in Frankfurt, Germany, clinics must agree to a data-processing contract, and it is important to note that call audio is not recorded. The setup for the voice function usually takes between 24 to 48 hours, enabling clinics to keep their existing WhatsApp number for uninterrupted communication. By incorporating such sophisticated capabilities, ClinicSmart strives to boost operational effectiveness while fostering better patient engagement within the healthcare setting. This innovative approach not only streamlines administrative tasks but also allows medical professionals to focus more on providing quality care to their patients.

Media

Media

No images available

Integrations Supported

Google Calendar
Google Business Profile
Google Pay

Integrations Supported

Google Calendar
WhatsApp

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€129/month
Plans start at €129/month + VAT for one professional, including 300 voice minutes and 1,000 WhatsApp messages with a new line. Extra voice minutes cost €0.16/min. Meta bills WhatsApp message usage separately when clinics keep their own number. The €229/month plan covers up to four professionals. The Verifactu add-on costs €20/month + VAT. Onboarding is included, and there is no long-term contract.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Webinars
Online Training

Training Options

Online Training

Company Facts

Organization Name

Oliver Software, Inc.

Date Founded

2022

Company Location

United States

Company Website

getoliver.com

Company Facts

Organization Name

ClinicSmart

Date Founded

2026

Company Location

Spain

Company Website

clinicsmart.es

Categories and Features

Pet Care

Not specified

Veterinary

Not specified

Categories and Features

AI Receptionists

Not specified

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