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What is Omneo?

Customer loyalty functions similarly to compound interest within the retail industry. Omneo provides customers with powerful tools that enable them to engage in the sharing and management of essential zero-party data, which is crucial for modern services while ensuring a smooth transition for future interactions. Furthermore, Omneo equips your team with valuable insights and resources necessary for delivering personalized service, thereby making both current and future customer experiences highly relevant and rewarding. The platform also grants retail brand teams access to cutting-edge technology, professional advice, and extensive support, all aimed at significantly boosting customer engagement, loyalty, and advocacy. By fostering innovative interactions, Omneo not only encourages discovery but also rewards outstanding employee performance. Tailored specifically for retailers, Omneo facilitates the private collection, management, and exchange of zero-party data between businesses and customers. This capability empowers your team to design engaging, convenient, and meaningful services and experiences, ultimately captivating customers and fostering long-lasting loyalty. In an ever-changing market, harnessing such tools can distinctly differentiate your brand and create strong, enduring relationships with customers, fostering a community that thrives on mutual benefit and engagement.

What is Aptos Retail Cloud?

The fast-changing nature of consumer tastes requires businesses to be adaptable in their operations, which includes everything from product offerings and pricing strategies to sales methods and order delivery. Our cutting-edge solutions enable over 1,000 brands to quickly pivot and create distinctive experiences that cultivate customer loyalty and enhance revenue. Effortlessly unify shopping experiences across multiple platforms, devices, and customer interactions. Deliver standout customer service that converts casual browsers into loyal buyers. Make precise forecasts, strategic plans, and assessments of inventory investments to optimize success throughout each sales season. Make insightful pricing decisions influenced by scientifically validated, data-driven analytics. With a robust, integrated order management system, you can efficiently fulfill every promise to customers, regardless of the order origin or delivery location. Leverage our sophisticated sourcing and brokering capabilities to ensure that every order is fulfilled from the most beneficial source. Furthermore, improve operational efficiency with streamlined, consistent in-store fulfillment processes, allowing you to capitalize on every sales opportunity that arises. This holistic approach positions your business to thrive in a competitive marketplace, ensuring long-term sustainability and growth.

Media

Media

Integrations Supported

ACCEO Retail-1
Adobe Analytics
BigCommerce
Buyer's Toolbox BAR
Buyer's Toolbox Cube
Buyer’s Toolbox AP
Concierge by Mad Mobile
Feedonomics
Inte Q Genesis
NetSuite
Retail Express
Salesforce
Shopify
Vertex
Zendesk

Integrations Supported

ACCEO Retail-1
Adobe Analytics
BigCommerce
Buyer's Toolbox BAR
Buyer's Toolbox Cube
Buyer’s Toolbox AP
Concierge by Mad Mobile
Feedonomics
Inte Q Genesis
NetSuite
Retail Express
Salesforce
Shopify
Vertex
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Omneo

Date Founded

2010

Company Location

Australia

Company Website

omneo.io

Company Facts

Organization Name

Aptos

Company Location

United States

Company Website

www.aptos.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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