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What is Omni-View?

Omni-View represents a robust, cloud-centric software solution specifically designed for businesses operating in the fields of portable storage, roll-off services, and modular space management. This software suite effectively simplifies and optimizes crucial functions, which include managing inventory, scheduling dispatches, and processing both orders and work orders seamlessly. Additionally, it features billing capabilities for customers and vendors, along with customer relationship management tools that facilitate sales, quotations, contract management, and follow-up communications. To support financial operations, Omni-View integrates effortlessly with leading accounting systems like QuickBooks and Sage, while also managing administrative tasks that encompass user permissions, dashboard creation, team management, and training initiatives. The platform is structured into specialized modules such as Omni-Sales, which centers on quotes and automated messaging; Omni-Operations, which focuses on route optimization and reporting; Omni-Finance, responsible for invoicing and payment procedures; and Omni-Admin, which handles system management and employee onboarding processes. This modular design empowers businesses to tailor their usage according to specific needs, thereby significantly enhancing operational efficiency and productivity. Moreover, its user-friendly interface ensures that team members can adapt quickly, maximizing the platform's potential benefits.

What is Manhattan Active Retail?

The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan Active® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.

Media

Media

Integrations Supported

Avalara
Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Microsoft 365
Powerfleet
QuickBooks Online
Rayven
Sage 100
Salesforce
Zentup

Integrations Supported

Avalara
Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Microsoft 365
Powerfleet
QuickBooks Online
Rayven
Sage 100
Salesforce
Zentup

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Omni-View

Date Founded

2003

Company Location

United States

Company Website

omni-view.com

Company Facts

Organization Name

Manhattan Associates

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/active/omni

Categories and Features

Moving

Billing & Invoicing
Claims Management
Customer Management
Dispatch Management
Employee Management
Fleet Management
International Moves
Interstate Moves
Job Management
LTL / Shared Truckload
Lead Management
Local Moves
Military / GSA Moves
Quotes / Estimates
Storage Management
Work Order Management

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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