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What is OmniCare?

Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution removes barriers to delivering sophisticated real-time convergent experiences, providing an extensive array of core real-time products that aim to increase subscriber acquisition, enhance revenue streams, and improve overall profitability. Understanding the critical importance of accurate charging and billing in shaping the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software developed OmniCareâ„¢ to enable effortless management across various services, networks, and subscriber categories. This cutting-edge solution achieves true convergence through a unified billing platform that adeptly handles prepaid transactions, real-time charging, and numerous services, including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Furthermore, it supports postpaid clients by providing sophisticated functionalities such as detailed customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming fees, and interconnect billing, ensuring that all customer needs are thoroughly addressed. Consequently, CSPs are empowered to boost their operational efficiency while also elevating customer satisfaction levels significantly. With OmniCareâ„¢, businesses can adapt to the evolving market demands and maintain a competitive edge in the telecommunications industry.

What is NexusNETVIEW?

NexusNETVIEW emerges as the leading platform tailored for communication service providers, offering unmatched scalability and dependability in real-time monitoring, analytics, and automation for various services and applications. It allows for the immediate display of end-to-end data, which aids in faster decision-making and significantly boosts customer journey management and orchestration. Users can seamlessly navigate from broad service and application performance metrics to the intricate details of individual data points in just three clicks or less. Its groundbreaking dual mediation architecture accommodates an infinite array of use cases while also providing analytics and budget-friendly customizations. With a rich history spanning over thirty years, it has cemented its reputation as a trustworthy and independent data foundation, addressing diverse requirements such as billing, fraud prevention, customer support, international roaming, partner interconnect, and numerous other applications, all of which enhance efficiency and service delivery. As NexusNETVIEW progresses, it remains committed to ensuring that communication service providers are well-equipped with the essential tools to thrive in a swiftly evolving digital environment. This ongoing evolution emphasizes the platform’s dedication to meeting the dynamic challenges faced by the industry.

Media

Media

Integrations Supported

Devart ODBC Drivers
Optimum

Integrations Supported

Devart ODBC Drivers
Optimum

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sigma Software Solutions

Date Founded

2002

Company Location

Canada

Company Website

www.sigma-software.ca

Company Facts

Organization Name

Nexus Telecom

Date Founded

1994

Company Location

Switzerland

Company Website

nexustelecom.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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