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What is OmniOrders?

OmniOrders is the all-encompassing platform designed to manage orders seamlessly, significantly improving the efficiency of your multi-channel selling strategy. By consolidating orders from various platforms such as Shopify, Amazon, and eBay into a unified dashboard, it eliminates the chaos of handling multiple systems, thereby minimizing the likelihood of overlooked orders and discrepancies in inventory, which could negatively impact sales and customer trust. Numerous businesses face daily challenges stemming from fragmented order management, issues with aligning inventory, cumbersome fulfillment processes, and manual tasks that consume valuable time. To tackle these obstacles, OmniOrders offers real-time inventory synchronization across all sales channels, utilizes smart order routing to dispatch orders to the most suitable fulfillment center, and provides customizable automation workflows that simplify repetitive tasks. As a result, organizations can boost their operational efficiency and dedicate more efforts towards their growth objectives, ultimately leading to a more robust marketplace presence.

What is Manhattan Active Retail?

The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan Active® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.

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Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Powerfleet
Rayven
Shopify

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Powerfleet
Rayven
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OmniOrders

Date Founded

2001

Company Location

United States

Company Website

www.omniorders.com

Company Facts

Organization Name

Manhattan Associates

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/active/omni

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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