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What is Omnia360?

Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.

What is ABS 100?

ABS provides a highly efficient and economical Billing and CDR Processing System designed to manage the rating of various CDRs, including those from Departmental, Agent/Reseller, Carrier, Wholesale, and Retail sources, while also offering Network and Usage Threshold Alerts and detailed reports on Carrier performance and Profit/Loss analysis. The ABS 100 leverages an array of technologies such as Linux, PostgreSQL, C/C++, Shell Scripts, GTK+, Gnome, Glade, Pro-C, X-Windows, and Perl. Primarily intended for use by the organization’s internal teams, this system automates a significant portion of its functions and services once configured properly. Its capabilities are especially beneficial for scrutinizing rates across different carriers, facilitating effective comparisons. Furthermore, the system is capable of integrating real traffic data into its reports, which assists users in making well-informed decisions regarding the optimal carrier mix to enhance their financial outcomes. This sophisticated feature not only adds depth to the analysis but also empowers users to adapt their strategies based on actual usage trends and patterns. Ultimately, the combination of these functionalities positions ABS as a valuable asset for organizations aiming to optimize their billing and CDR processing operations.

Media

Media

Integrations Supported

Atlas

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

CHR Solutions

Date Founded

1937

Company Location

United States

Company Website

www.chrsolutions.com/customer-care-and-billing/

Company Facts

Organization Name

AcuraTel

Company Location

United States

Company Website

www.acuratel.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Customizable Billing
Self Service Portal
Service Order System

OSS/BSS

Not specified

Telecom Billing

Not specified

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Customizable Billing
Flexible Rate Tables
Post-Paid Systems
Pre-Paid Systems
Rating
VoIP

Call Accounting

By-Extension Reporting
Call Duration
Call Volume
Inbound Reporting
Outbound Reporting

Telecom Billing

Not specified

Telecom Expense Management

Billing for Voice
Usage Reporting

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