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What is Omnia360?

Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.

What is CSP Control Center?

CSP Control Center is an all-in-one billing and cloud management platform designed specifically for Microsoft CSP partners, helping them enhance and grow their operations in multi-tenant environments. By integrating subscription management, license provisioning, automated billing, renewals, invoicing, and analytics into a single solution, it eliminates the reliance on manual tasks and disparate tools. This platform is tailored for both Direct and Indirect CSPs, providing thorough oversight of customer accounts, pricing frameworks, and cloud services while ensuring complete transparency. It supports a variety of billing models, such as recurring, usage-based, and hybrid options, and includes invoicing that complies with multi-currency and tax regulations, in addition to offering real-time pricing capabilities. The system also features a customizable self-service marketplace that allows customers to independently manage their subscriptions. With advanced reporting features and seamless integration with services like Microsoft Partner Center, QuickBooks, and Xero, it not only refines pricing strategies but also helps to reduce revenue losses and fosters scalable growth for CSP partners. This unified approach equips partners to stay competitive in the rapidly changing cloud environment while catering to their clients' diverse needs.

Media

Media

Integrations Supported

Authorize.Net
Autotask PSA
Bill & Pay
ConnectWise PSA
Ezidebit
Stripe
Xero

Integrations Supported

Authorize.Net
Autotask PSA
Bill & Pay
ConnectWise PSA
Ezidebit
Stripe
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$349/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CHR Solutions

Date Founded

1937

Company Location

United States

Company Website

www.chrsolutions.com/customer-care-and-billing/

Company Facts

Organization Name

CSP Control Center

Date Founded

2016

Company Location

United States

Company Website

cspcontrolcenter.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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